Fraud not taken seriouslyWritten by James Tall
How seriously are we taking Internet/Credit Card Fraud?Not very, says James Tall of Tall Networking, a computer consultant to small businesses. A client was recently sucked into a fraud scam and reports some very serious obstacles trying to fix problems created. “I consider myself extremely tech savvy, but there was enough plausibility to get me hooked,” said Tall. The client found a job posting on one of best known internet job posting sites, Monster.com, looking for someone to handle money transfers for internet software purchases to an East European company. After submitting an application to a professional looking website he was selected and a purchase was made with proceeds going to his Paypal account. “The last two emails I got from company were from anonymous email companies and I got suspicious. I called person who supposedly made purchase” client said. They reported they knew nothing about an internet purchase or software company involved and he suggested they contact their credit card companies and credit bureaus. Tall said, “That’s when I started making phone calls and found that there was no one to call.” The local police suggested a call to FBI, where local office was closed and office in state Capital had an impatient receptionist who suggested an email to National White Collar Crime Center (www.nw3c.com or www.ifccfbi.gov ). The NW3C web site states they have no investigative authority. The state Attorney General’s office had no answer. The US Secret Service said to call FBI. Three weeks later, Paypal has reversed payment, but neither they nor NW3C made any direct contact to discuss what went on. Tall said, “At time this happened, I felt some immediacy in need to speak with an investigator. Monster must have garnered them hundreds or thousands of applications and many methods could have been used to try and track down perpetrators.” He thinks that opportunity has been wasted and still doesn’t know if anyone has taken his concerns seriously.
| | Internet Yellow Page Ads - Are They Worth A Try?Written by Neil Street
INTERNET YELLOW PAGE ADS – ARE THEY WORTH A TRY?By Neil Street, Co-Founder, Small Business Online, Wilton, CT Most small businesses do not yet advertise on internet. But with undeniable growth in internet traffic, it’s only a matter of time before many businesses will need to consider online advertising. Everyone is familiar with traditional Yellow Pages phone book. Less familiar is internet extension of print book – hodgepodge of advertising options that can loosely be termed Internet Yellow Pages (IYP). A range of companies are jumping on IYP bandwagon, all chasing elusive, and thus far unmaterialized, local advertising dollars. Companies like Verizon, with their SuperPages directory, or like Yahoo!, with their Yahoo! “Get Local” directory, and assorted publishers of print telephone directories, are all players in IYP field. Basically, they all offer variations on a basic theme: structured, directory-like indexing of information on internet, with added features unknown in print books, such as mapping, keyword searching, and website links. The most compelling reason for a website owner to advertise on IYP is increasing consumer usage of internet for finding local products and services. Actual figures vary widely, but well-known analysts such as Kelsey Group have noted growing boom in “local search.” Given this growth, IYP becomes an advertising opportunity worthy of consideration. Where does a local business begin? The best place to start is with your local phone company – investigating what online options are available from print yellow pages companies. In many regions, local phone company yellow book will not be only player in town – one or several print yellow page books may serve an area. All are worth checking out for their options and pricing. In addition to local phone or yellow page companies, a business can consider some of biggest names in world of directories and information. Yahoo! Get Local, Verizon SuperPages, SmartPages.com, Switchboard.com, and YellowPages.com are some of major players, and can be contacted by a business directly. Be forewarned – they each have their own unique systems, and figuring it all out takes some time. My own experience with Verizon SuperPages, for example, indicates that they are “rushing to market” with their online advertiser sign up – to date, I have been unable to get their program to work as it is supposed to, and customer service doesn’t seem to know how to help.
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