Many times we are put into situations where we are asked a question and need to give an answer on spot, or “think on your feet.” It could be a sales or customer service situation, your manager asking you for a progress report, a request for your ideas on a new community project, or a job interview.

During these times we can feel pressure. Our heart begins to race, we start to sweat, we feel our knees knocking, or we want to hide under a rock. This is because sometimes answer we give could mean that big sale, customer being satisfied, a promotion or raise, or that dream job.

The following are five secrets to help you master your “thinking on your feet” skills:

1.Listen Many times when we are in a high pressure situation where we are so nervous we really don’t hear actual question. Been there, done that. To make sure we understand question and give right answer do following:

•Breathe slower (Benefit: Relaxes body and mind). •Look directly at questioner. (Benefit: Increases comprehension.) •Ask questions (Benefit: increases clarity and shows you are listening).