Five Easy Way to Collect Testimonials

Written by Mike Burstein

Besidesrepparttar word free, there is probably no stronger tool to influence new customers to use your business product or service than testimonials from past customers.

As long as you provide an outstanding product or service, most customers are delighted to provide you with their endorsement. Unfortunately, most businesses don't implement an actual procedure to systematically get testimonials.

The natural reluctance to ask for testimonials can easily be overcome by setting up a regimen that consistently asks your customers for their endorsement. You will be amazed atrepparttar 127226 comments you receive and surprised by some ofrepparttar 127227 criticism. Use this feedback wisely to improve your business.

The following suggestions can be implemented with little expense or effort but will pay you huge dividends:

1. Unsolicited testimonials are alwaysrepparttar 127228 best. Sometimes you will WOW! your customer and they will tell how thrilled they are. If you ask permission to use their comments on your promotions or website,repparttar 127229 answer will be a resounding yes.

2. A report card on your product or service is easy to use. Include a postpaid card with all sales or service receipts. Ask questions aboutrepparttar 127230 customer's satisfaction with your service, include a free form comment section and include a check box giving you permission to use their testimonial.

3. On all receipts, include a URL to your website where your customer can fill out an online report card. Once again, ask for permission to use their comments and be sure to have a free form comment box.

Remember a Name and Build a Relationship

Written by Caterina Rando

In today's varied, specialized and competitive marketplace, you may often feel like a face in a crowd, trying to stand out and be noticed. What can you do to get people to notice you and remember you. The answer is simple, notice and remember them.

When I want to meet people, I walk up to them, extend my hand and say " Hi, I have not met you yet, I'm Caterina." This assertive introduction is always welcomed and a conversation easily starts. By acting confident, I feel confident and people appreciate being noticed.

Once you introduce yourself, remember their names. Learning names is a simple skill that can be easily developed. To remember names, userepparttar following tips:

o Tell yourself that you are going to rememberrepparttar 127225 names of new people you meet.

o When introducing yourself, relax and focus onrepparttar 127226 other person's name. Repeat it back to them by saying "Nice to meet you _______".

o Make sure you pronouncerepparttar 127227 name correctly.

o If you are not sure how to spellrepparttar 127228 name, ask. This will help you remember it.

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