Don't Let Your HTML Email Newsletter Break! By Jessica AlbonCopyright 2003, The Write Exposure
Offering your email newsletter in HTML frequently results in higher subscribe rates, greater reader recognition and impressive ROI. That is, if they're done right. Done wrong, your reader may suffer broken links, missing images, or worse.
To take advantage of
best HTML has to offer, your HTML will need to be error-free. Fortunately, that's not as complicated as it sounds. While constructing and testing HTML newsletters, we've found six steps that eliminate about 99% of all HTML errors. You can do them yourself or look for a company that offers HTML email testing.
1. Perhaps
easiest way to avoid HTML problems is to offer a plain text version separately (depending on your distribution system this may mean setting up two separate lists). Though many email distribution systems do allow you to send both your plain text and html versions in one message,
technology behind multi-part MIME can create problems with older email programs.
Because email programs vary, sending both versions of your newsletter in one message may actually create more problems than it solves (readers may see both versions,
HTML may become garbled, etc). Though maintaining separate lists is a little more work, you'll wind up with a newsletter that's consistently delivered correctly, because your readers choose
version that's best suited to them.
2. Write your HTML code by hand. Though WYSIWYG editors (like FrontPage and DreamWeaver) make quick work of HTML design, they're also notorious for adding unnecessary codes.
Excess code presents two potential problems. First, it bloats
file size which results in longer download times for your readers. Second, these excess codes can confuse email programs which tend to be less forgiving of HTML errors than are typical web browsers.
3. Preview your HTML newsletter in a web browser often. Watching
results of your coding in a browser is
easiest way to catch HTML errors as they occur. You can use whatever browser you're most comfortable in, but remember each has its own idiosyncrasies and isn't identical to an email program.
By checking on your progress regularly, you'll also ensure
newsletter looks
way you want it to look. This saves you from going through all
steps only to discover your newsletter looks nothing like you'd planned.
3. Avoid missing images and broken links by making all URLs and image locations absolute, not relative. A relative URL for
index page of a website would be "index.html" while an absolute URL for
same page would be "http://www.domain.com/index.html". Get in
habit of typing
complete location for both links and images.