Ethics in Speaking: A Practical Point of View

Written by Stephen D. Boyd


Often managers have to deliver presentations with unpleasant content. The vice president has to announce that there is a hiring freeze or a downsizing. The human resource director speaks torepparttar employees about a benefits package with fewer benefits. Because executives are often speaking in difficult situations,repparttar 104214 more credibility they can develop,repparttar 104215 morerepparttar 104216 content will be considered and accepted. Speakers will have little or no impact on audiences if audience members don’t respect them and what they have to say. What makes us trust a speaker or believe that he or she is a reliable source? Whom can we trust to have our best interests at heart? Let’s look at some practical ways a speaker can maintain and enhance credibility. Act in ways consistent withrepparttar 104217 message ofrepparttar 104218 presentation. This can be as simple as showing concern in tone of voice and facial expression when talking about an issue that is facingrepparttar 104219 company. Acting disinterested or unconcerned when presenting bad news can offend your listeners. Showing enthusiasm in delivery by quicker movements, more variety, and a faster rate of speech when reading an exciting climax of a positive presentation can producerepparttar 104220 same enthusiasm in your audience. A student began a persuasive speech by spreading garbage out on a table. She said, "What do all of these pieces of trash have in common? They can all be recycled." She gave a good speech onrepparttar 104221 need for recycling and how to set up community recycling programs. She finished to a nice round of applause; then she gathered up all ofrepparttar 104222 recyclables fromrepparttar 104223 table--and threw them away inrepparttar 104224 wastebasket inrepparttar 104225 corner. She obviously didn't understandrepparttar 104226 need for speakers to act in ways consistent with their messages in order to maintain credibility. Good preparation is an ethical requirement as well as a practical one. Your audience has given you time and an opportunity, and audience members deserve to hear your best effort. That only comes through careful preparation. Ifrepparttar 104227 audience can tell you didn't prepare for them specifically, they will feel betrayed and won't respond positively to your message. Thusrepparttar 104228 executive should start preparing several days or weeks before an important presentation is delivered. It is hard to cram for a speech, andrepparttar 104229 audience can tell when preparation has not been adequate. Show respect for your audience. Don't insult your audience in any way. Racial slurs and profanity are obviously unethical, but in addition, don't show disrespect for people's gender, backgrounds, positions, appearances, or nationalities. Don't put people down because of their lack of knowledge of a topic; sometimes their lack of information isrepparttar 104230 very reason you have been asked to speak. Don't embarrass any member of your audience. Don't play a joke on anyone without seeking permission first. Even if you do receive permission, playing a joke on an audience member can backfire becauserepparttar 104231 rest of your group might become fearful they will bearrepparttar 104232 brunt of your next joke, causing them to lose trust in you. Poke fun at yourself instead.

Looking to Start a New Business? Consider the Personalized Products Industry

Written by Nancy Wurtzel


Looking to launch a new consumer products business that makes and markets gifts? Why not consider a niche that has grown dramatically overrepparttar past few decades and still shows signs of continued expansion? The market has your name written all over it --repparttar 104213 personalized products industry.

Inrepparttar 104214 U.S. today, there are more than 100,000 businesses selling personalized gift products with annual sales of at least $27 billion, and these numbers are continuing to increase.

Why isrepparttar 104215 personalized gift market considered such a rapid growth industry? Several forces are at work currently drivingrepparttar 104216 personalization market.

1. The Economy: The U.S. is just coming out of an economy slump and recession. During tough economic times, consumers often look for added value when they make discretionary purchases. For example, when shopping for a gift, price conscious buyers look for a selection that will make an impression and be lasting. Consumers perceive that they are getting both when they purchase a personalized product. In general, buyers are actively seeking personalized gifts, and this activity and interest is movingrepparttar 104217 industry forward.

2. New Technology: Advances in technology have made a wider variety of products available and much more affordable. For example, machines that personalize towels and clothing once cost thousands of dollars and weigh hundreds of pounds. Now, a much smaller, cleaner, quieter, computer-driven piece of equipment can producerepparttar 104218 same quality goods -- but at a fraction ofrepparttar 104219 price. And, if manufacturing upfront costs are less, products become more affordable.

3. Product Selection: Since technology has made production easier and cheaper, there has been an explosion of personalized goods and gifts. Gifts range fromrepparttar 104220 inexpensive and predictable torepparttar 104221 upscale and highly innovative. Most gift stores offer some personalized gift selections and there are now many stores, websites and even mail-order catalogs with literally thousands of consumer choices.

4. Stand-Out Gifts: Personalized gifts are memorable. For instance, parents will always remember who gave their newborn a charming personalized picture frame, but can't recall who sentrepparttar 104222 expensive outfit that baby outgrew in a few weeks. A personalized present is also a great choice forrepparttar 104223 “person who has everything.”

PERSONALIZED HISTORY The personalized gift market is primarily a U.S. phenomenon. Its roots can be traced back to our early American history when silversmiths practiced their skills by engraving family names or initials on one-of-a-kind silver trays, bowls and jewelry.

Asrepparttar 104224 country expanded westward, saddle and gun makers would occasionally personalize their wares, while wood artisans used their talents to create uniquely decorated trunks with family names or crests.

These early personalized items were always made to order and available only to those who could afford to payrepparttar 104225 price -- which was, at that time, a very small percentage ofrepparttar 104226 population.

Not much changed untilrepparttar 104227 late 1950s when mass production broughtrepparttar 104228 “pre-made” personalized gifts to middle America.

Suddenly, every local corner drug store offered displays of inexpensive pencils, key chains and jewelry featuring names like Linda, Mike, Tom, Cindy, Mary and Dave.

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