Emotional Intelligence: You Need It. What Is It & How Do You Get It?

Written by Susan Dunn


Have you tried marketing your practice and products through Distance Learning courses? I'm a personal and professional development coach and about half my income comes fromrepparttar distance learning courses I teach. In addition to giving people valuable tools for learning, they bring me droves of clients from all overrepparttar 108992 world, not justrepparttar 108993 US.

Distance learning courses are very popular and a natural way for you to market your other products and services. If you have expertise and like to teach, try this marketing tool. Don't try it if your intent is only to market; it won't work. Here are ten reasons why it works:

1. It gets your name out. Listing your courses on www.teleclass.com or www.blackboard.com will put your name in front of many new people.

2. It helps establish your expertise. If you're good at what you do, it's natural you would start teaching it.

3. Distance learning allows you to reach different demographics for potential clients/consumers. The people who take teleclasses are different fromrepparttar 108994 people who take computer courses, yet both may be interested in your services. Some may also just be looking around, and may click through to your website and get interested in something else entirely! They may decide what they really need is coaching, or a home treadmill, or a vacation, or an astrological chart. What's not to like about that?

4. There will be natural ways to promote your other products and services withinrepparttar 108995 course itself. How often has someone said to you, "Oh. I didn't know you do that too." In my Emotional Intelligence (EQ) course, it's quite natural for me to recommend assessments (I'm licensed to sellrepparttar 108996 EQ-Map assessment), andrepparttar 108997 opportunity for other courses I offer (onrepparttar 108998 different competencies, such as resilience, intuition and creativity), and tapes and products I sell related to EQ. Once you know EQ, why not buy one of my mugs that says "EQ is better than IQ!" to help spreadrepparttar 108999 word?

5. Affiliate opportunities. My students are interested in learning all they can. I'm an affiliate for amazon.com. I recommend books and haverepparttar 109000 link withinrepparttar 109001 course. When they buy through my link, I make money. EQ means developingrepparttar 109002 neglected right brain, so I can also recommendrepparttar 109003 "dummies" course in music appreciation, with links provided, and my own "Myths as Metaphor" course.

6. A Closed Loop. There are numerous research studies showing that EQ is best learned through interaction, such as coaching, so it's a natural forrepparttar 109004 serious student to then sign up for EQ coaching to complete and round out their learning experience.

Cement Stronger Customer Relationships By Following The Confirmation Letter ABC's

Written by Paula Morrow


As more entrepreneurs enter into online commerce, many make a common mistake: they get so involved withrepparttar technology that they forget that there's a live person onrepparttar 108991 other side ofrepparttar 108992 computer screen. They forget that they're dealing with PEOPLE.

As a result,repparttar 108993 Internet has begun to get a reputation for being cold...lacking inrepparttar 108994 personal touch. And it's this personal touch that forges a strong customer bond. Ignore this and you may find your customers drifting over to your competition.

You must give them a reason to stay loyal!

Did you know that sixty-eight (68) percent of customers who quit buying from a company do so because they feel thatrepparttar 108995 company doesn't care about them? Just their wallets?

And never assume that since you don't hear any complaints that all is well. Ofrepparttar 108996 above mentioned sixty-eight percent, 96% will not let you know how they're feeling...they'll just disappear.

And though they wouldn't tell you, rest assured that they'll probably tell their friends - statistically, one person usually shares a bad experience with nine other people. And 13% will even take this one step further - spreadingrepparttar 108997 bad experience to 20 or more.

Can you see, by not reinforcing customer satisfaction and loyalty, that this could become a costly business mistake?

Savvy marketers make sure to establish this human connection early...one ofrepparttar 108998 easiest (though often overlooked) tools to launch a strong relationship is a well-executed order confirmation message.

A well-planned confirmation message is oftenrepparttar 108999 first contact a merchant makes with a customer afterrepparttar 109000 initial sales letter. It doesn't have to be elaborate...just make sure you're not missingrepparttar 109001 basics.

For instance, does your message hitrepparttar 109002 following ABC's? A - (A)cknowledge Their Positive Action.

By instantly reinforcing their wise decision to purchase your product, you may be able to head off a number of cases of 'buyers remorse,' thus cutting down on refunds.

With ezine signups, by sending a confirmation message, you're reminding a prospect that they'd requestedrepparttar 109003 information. Often subscribers forget that they've signed up. Or, someone may have signed them up without their knowledge or approval - a confirmation message notifies them ofrepparttar 109004 action.

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