E-Money - What is it all about?

Written by Andrew LaPointe

E-money is rapidly becoming one ofrepparttar simplest methods of moving cash onrepparttar 109049 Internet. It requires no complicated software, and it permitsrepparttar 109050 transfer of electronic cash to anyone with an e-mail address. Some ofrepparttar 109051 biggest names inrepparttar 109052 banking business are involved. These include banking giants Bank One and Wells Fargo, as well as dozens of smaller companies.

E-money is mainly designed forrepparttar 109053 exchange of funds between individuals. However, many ofrepparttar 109054 e-money providers permit commercial activities for a small fee. These exchanges can include limited payments to children, college students or making small monetary gifts. The amounts are usually limited to between $250 and $1,000 per month. The e-money technology can be used to pay someone, or collect funds from someone who needs to pay you.

It is simple to open an e-money account. Reviewrepparttar 109055 list of e-Money services below. Once your account is created, you simply send an e-mail. The recipient of your e-mail will be instructed how to retrieverepparttar 109056 funds or how to pay you. Ifrepparttar 109057 recipient of your e-mail is not a member ofrepparttar 109058 e-money service you are using, they simply open an account to retrieve their money.

Payments are made by using your credit card or with your offline bank account. The conversion of e-money into actual cash is as simple as requesting a check or using your ATM card.

Let's review some ofrepparttar 109059 more popular e-money service providers:


PAYPAL constitutes over 10% of all financial services related traffic onrepparttar 109060 Internet. PAYPAY isrepparttar 109061 world's largest online-based payment service. The company permits secure online payments between individuals and businesses. PAYPAL claims a customer base of over 6 million customers. One ofrepparttar 109062 greatest benefits ofrepparttar 109063 PAYPAL service is it can be used from PC's or web-enabled mobile phones. Here's an overview of services provided by PAYPAL:

Is Your On-Line Business Customer Friendly?

Written by Philippa Gamse

Customer service is increasingly seen as one ofrepparttar most valuable uses for a commercial World Wide Web site. Your Web site is available on a 24 hour, seven days a week basis. So it is well worth exploring ways in which your customers can virtually "serve themselves," withoutrepparttar 109048 need for overtime staff, or lengthy voice mail procedures.

James Feldman is President of JFA, Inc., an online business offering high quality and unique gift items including automatic watch winders, Grundig shortwave pocket radios, and nitroglycerine pill fobs. The JFA Web site has been online since 1997, and has doubled its income every year - it's now a multi-million dollar e-commerce enterprise.

Jim, who's also a professional speaker and expert on customer service, highlighted for me howrepparttar 109049 online buying experience differs fromrepparttar 109050 bricks-and-mortar model.

Buying online eliminatesrepparttar 109051 physical presence and personality ofrepparttar 109052 salesperson fromrepparttar 109053 process. This makesrepparttar 109054 Web site copy critical in creating a one-to-one relationship withrepparttar 109055 customer or prospect.

Which echoes one of my favorite mantras:

Every page of your site should be written fromrepparttar 109056 visitor's point of view, not yours.

A visitor should be able to look at your offerings, and immediately answerrepparttar 109057 questions:

"Why me?" - that is, is your Web siterepparttar 109058 right place for me? "Why should I care?" - does this copy convince me that you can meet my needs?

It's much easier and immediate to jump from Web site to Web site than to move between real-world stores. Sorepparttar 109059 visitor has far more freedom of choice online. Jim says thatrepparttar 109060 challenge for customer service is therefore very clearly to focus on one customer, one purchase at a time. E-customers expect great service, with little or no direct interaction. They will tolerate some mistakes, but not many.

Jim offers five rules for effective online customer service:

1. Be accessible. Show very clearly on your site allrepparttar 109061 ways that your customer can contact you - including e-mail, phone and fax numbers, and your office hours.

And, if it's practical for your business, be personal - give your visitors a real person to call who has a name, as opposed to sales@mycompany.com

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