I get a lot of questions from subscribers and visitors to our web site. Some I can answer outright, others I need to do a little research to find out for myself. We have been online now for about three years and started with little knowledge of some of technical aspects of online business process. When someone starts off their question of comments with "Joe, I don't have slightest inkling of where to start", I know how they feel. I've been there!
One of places (besides use of search engines, where you can find a multitude of information on almost any topic) I have been going for years to increase my knowledge are forums and discussions boards. For new person, or "newbie" as Internet slang designates them, these are great places to learn without getting involved in any discussions.
A lot of newbies and those not so new may be afraid to ask questions because they feel they may be asking dumb questions. Well, to me there are no dumb questions. But if you feel that way anyway, then forums and discussion boards will help you out. You can go there, browse around, observe questions and responses and LEARN! If you get daring you can even post a question and see what type of responses you get.
I have visited a number of boards regularly over last couple of years. Sometimes I actively post responses to questions already posted, in some I post a question I might have and sometimes I just browse to see what type of info I can get during that visit.
There are many occasions when I need to find something specific out and I go right to a particular board and post a question. I usually get an answer within a reasonable time. On occasion I get an answer in minutes.
As you get more experienced you will find that posting at forums and discussion boards is also a great way to create more traffic to your site and maybe more subscribers for your ezine. In most cases it just comes down to leaving your website URL or subscribe email address with your posting. Just make sure that you check posting and/or advertising restrictions that a site might have before you do it.