Customers Buy When They Feel Good Copyright 2003 Bob Leduc http://BobLeduc.comProspective customers will not buy unless they feel good about you, your company and your product or service. Here are 4 simple ways you can stimulate their good feelings ...and motivate them to buy.
1. Personalize Your Marketing
Prospects are more likely to buy from you when they feel you are talking directly to them about their unique needs. Look for ways to make your sales message more specific to
needs of prospective customers.
For example, subdivide your targeted market into several more narrowly defined niche markets. Then customize your sales approach so it appeals to
specific interests of prospects in each niche market.
Tip: You can narrow
appeal of your web site without losing its effectiveness with your broader market. Just create customized web pages for each niche market you target. Then add a link to each of these specialized pages on your home page.
2. Emphasize Good Feelings
Prospective customers usually base their buying decision on how they feel about your product or service. Get them excited about using it and they won't hesitate to buy.
One way to get them excited is to convert
benefits provided by your product or service into a vivid word picture. Put your prospect in
picture by dramatizing what it feels like to be enjoying those benefits.
For example: If you sell financial products, describe what it feels like to enjoy an affluent lifestyle without debt.
3. Confront Buyer Skepticism
A prospective customer will not buy if they have any doubt that you will deliver exactly what you promise. Here are 3 of
many ways you can confront and overcome skepticism in your customer's mind.
* Use testimonials. They prove you've already delivered satisfaction to other customers. To be effective, they should describe a specific result your customer got by using your product or service. For example, "In just 2 weeks I lost 9 pounds, felt years younger and still continued to enjoy my favorite foods".
* Provide specifics. Convert general statements into specific descriptions. Instead of "quick and easy", explain exactly how quick and how easy. Also, reduce round numbers like "15 pounds" into specific odd numbers like "13.7 pounds". It sounds more authentic.