Pick any industry. Who is at
top? How did they get there? I can guarantee
answer to that question is two words: "customer service."Sure, cost is important, variety is important, all those things are important. But when you're new to a business, good customer service will be
difference between success and failure. Every new venture has a problem or two, and without
support of
"home office" you will be out of business very fast.
So, you've decided to venture into network marketing, choose your company carefully. Be sure they'll consider you a "customer" not just a way to make a few bucks.
As
business starts, you'll have specific needs. As
business grows, your needs will change. True customer service means
company cares about your needs, anticipates them, asks you about them, and helps you find
solutions to your needs.
Ask yourself key questions:
1. How long have they been in business? Who are
leaders? What is their experience? When do you get to meet them?
2. What products or services do they offer? How many? (A wide selection is a good thing, but those who try to sell everything often don't sell anything.) Are
products related? Can you sell packages? Are their prices competitive? Can you get this stuff at
corner grocery store?
3. Who is your direct superior-sponsor-recruiter? Do you know this person? Is he/she qualified? Will they be a mentor to you through
early stages of getting into
swing of things? Is this sponsor just interested in building a downline or is he/she interested in providing
goods and services that make a real business?