Creating Your Blueprint For Success

Written by Joanne Victoria

Having a strong foundation enables you to build a thriving, profitable life and business. A simple method to create this foundation is with Direction, Vision, Pathways and Benchmarking,repparttar four cornerstones of your life as well as your business.

Direction is defined as examining where are you now and where are you going. It helps to look at everything as if you were a beginner. Always know why you are inrepparttar 117591 business of your choice. If your strategy is not clear, you won't recognizerepparttar 117592 destination when you get there. This isrepparttar 117593 time to bring in your outside Vision Team.

Vision is who you are about and what your life is about. This is where you determine values you need to experience on a continuing basis. Vision is also where you becomerepparttar 117594 expert in your field and deciderepparttar 117595 purpose of your business. Remember, repparttar 117596 smallerrepparttar 117597 niche,repparttar 117598 largerrepparttar 117599 reward. Abandon any preconceived beliefs you have about this or any other business. They can restrict your thinking. Live out of this new vision, not your past comfort.

Pathways createrepparttar 117600 process that helps you arrive at your destination. A simple system is to - Show Up, Be on Time, Keep Your Word and Tell The Truth. It's like riding on that train, sometimes there are hills to climb; sometimes there are curves and other times you're flying rapidly downrepparttar 117601 mountain to your destination. In any instance, you must remain focused on what you want and where you are going.

The Key Element That Will Make or Break Your Business

Written by Marc Goldman

When you maderepparttar leap into ecommerce, did you realizerepparttar 117590 importance of providing top notch customer service, satisfaction and support? These factors and your ability to deliver them rapidly and efficiently directly impact your credibility and ultimately your success.

Too Many online businesspeople assume that because this is a "digital age" andrepparttar 117591 Internet is a "digital medium", their customers expect and prefer to interact with their company via digital, automated means.

While it is crucial torepparttar 117592 success of your online business to automate certain time consuming, tedious but necessary tasks, it is extremely important that you know right fromrepparttar 117593 start that your customers do not belong in that "time consuming" category.

You must always remember that without your customers you have no business. You must be readily available to your customers when they need you. You must avoid trapping your customers in voice mail hell, late responses to emails and phone messages or worse yet no response at all. Exceptional customer service breeds satisfied customers which in turn produces repeat business for you and even new business from referrals.

When you have an extremely well funded organization, adding a customer service solution to your business is as simple as finding repparttar 117594 appropriate staff to handlerepparttar 117595 job and then deciding onrepparttar 117596 right tool to handlerepparttar 117597 customer service requests.

But, what if you are a one (or two) man operation. Can you really do everything that a well funded company with a full-time customer service staff can do to keep customers happy? Yes, you certainly can and if you leveragerepparttar 117598 correct technology, you may be able to do a more efficient job than those larger companies are able to do.

If you run a company, regardless of size, you should consider implementing some of these unique tools and techniques to increase repparttar 117599 productivity of your customer service staff.

My small company, Goldbar Enterprises is run by my wife and I, our affiliate manager, and a team of expert developers. We have been blessed by much success which we attribute not only to our hard work and perseverance andrepparttar 117600 quality of our products and services but a huge chunk of our success is directly tied to our exceptional customer care.

We're not happy until our customers are happy. Our business has become a lot more than a full-time job. We wear several different hats: marketers, deal makers, customer service, technical support, and business web site providers.

To avoid extra work, we set up our members only marketing supersite, The Ultimate Marketers Resource ( ) to be completely automated fromrepparttar 117601 start. We spent months working outrepparttar 117602 technical details so that a customer could purchase membership, receive his/her login details and gain access in under 10 minutes time.

The system works great, but customers naturally expect and deserve top notch support. Our customers get allrepparttar 117603 help, advice and consulting they need as part ofrepparttar 117604 package. We knew that thousands of members would be difficult to support but we also knew that if we put our heads together we could come up with a plan to use existing technology to help assist us withrepparttar 117605 support and still keep our overhead to a minimum.

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