Corporate Manslaughter Concentrates the Mind of the CEO Wonderfully

Written by Susan Dunn, MA Clinical Psychology, The EQ Coach


- Accident Investigation is responsible, effective and helpsrepparttar bottom line.-

“Onrepparttar 105430 continent,” says Lorna Ramsay, Director ofrepparttar 105431 TOP-SET® Investigation System, referring to Europe, there’s corporate manslaughter. The CEO can be put in jail if people are injured or killed on-the-job. This concentratesrepparttar 105432 mind ofrepparttar 105433 CEO wonderfully,” she added.

This statement got my attention. How about you?

I’m interested inrepparttar 105434 use of ‘gut feeling’ or intuition inrepparttar 105435 workplace, among other skills considered “soft,” and I’d heard Lorna taught engineers who work in nuclear plants,repparttar 105436 oil and gas, explosives and other high hazard industries, how to stay safe by using their intuition - as part of usingrepparttar 105437 TOP-SET® Investigation System.

Perfect, I thought, high IQ employees using their EQ to keep alive. It’s for sure in today’s rapidly-changing workplace, companies all overrepparttar 105438 world are finding intellect alone is not enough. TOP-SET® teaches that indeed it isn't.

As torepparttar 105439 focus ofrepparttar 105440 CEO’s attention, legislation has a way of encouraging ethics and humanitarian values in a corporation where exhortation cannot. Some would call thisrepparttar 105441 “soft” side of business, but why wait to be forced to do something good that also positively affectsrepparttar 105442 “hard” side of business – employee retention, morale, risk management, team building, productivity and ultimatelyrepparttar 105443 bottom line?

“SOFT” SKILLS

I’ve been investigatingrepparttar 105444 use of “soft” skills to bring results in businesses aroundrepparttar 105445 world.

· Tom McDorman, managing director of Western Digital (Malaysia) Sdn. Bh.d, believes “emotional intelligence-style management techniques” can bolster faltering Asian manufacturers. Productivity at his Kuala Lumpur factory jumped 20% after he began cultivatingrepparttar 105446 ‘soft’ side of his workers …

· University of Queensland professor Neal Ashkanasy maintains that “It’s an easy target in terms ofrepparttar 105447 softness and fluffiness, but … failure to recognize emotions inrepparttar 105448 workplace [can] reflect in a demoralized workforce.”

· An article in “The Namibia Economist: Custodian of Business Intelligence,” by a Namibian economist says, “Forecasting is a dangerous exercise and I shall not give myself out as an expert on this terrain. What I’m saying is based purely on my personal gut feeling …”

· An Australian news article began “Top leaders are getting in touch with their emotions and those of their staff as intuition and emotional intelligence becomerepparttar 105449 hottest management buzzwords.”

And teaching incident investigation is what Lorna does for a living. She and her husband, David, live in Scotland, and runrepparttar 105450 TOP-SET® Incident Investigation System ( http://www.TOP-SET.com ). They teach how to investigate industrial accidents all overrepparttar 105451 world, and for some very serious industries —explosives, pharmaceuticals, paper, shipping, nuclear engineering, medicine, gold mining, etc. as well asrepparttar 105452 emergency services andrepparttar 105453 medical sector. They andrepparttar 105454 TOP-SET® team also go intorepparttar 105455 field to investigate for clients all overrepparttar 105456 world.

The most rewarding outcome of their work isrepparttar 105457 companies find that being humanitarian affects their bottom line. What they learn through TOP-SET® saves lives, increases business performance, enhancesrepparttar 105458 company’s reputation, increases profitability, complies with regulation, and prevents and predicts similar occurrences. And it also affects employee morale and attitude.

“When an employer sends his managers to our seminars,” says Lorna, “they knowrepparttar 105459 company cares about them. What we teach – and we’re educators, not trainers, – spills over in other areas ofrepparttar 105460 workplace. TOP-SET® is a ‘thinking system.’ We teach our clients to investigate, i.e., to think their way through what is really a complex problem. We’re ‘problem-solvers.’ And once you can analyze what happened, and learn from it, you can prevent and eventually predict.”

Common Decency......Let's Keep it Alive!

Written by Terri Seymour


Common Decency....Let's Keep it Alive! © Terri Seymour

I recently had an experience with one ofrepparttar affiliate programs I *was* involved with. This experience did not surprise me, but did however, disappoint me. It is a sad fact that it did not surprise me and I thought maybe an article on this subject might bring it to our attention.

I did willingly join this program and acceptrepparttar 105428 terms of which I do understand. However, when customers of this online business owner would email me with complaints aboutrepparttar 105429 product andrepparttar 105430 fact thatrepparttar 105431 owner would not answer any emails, I definitely had to think twice about promoting this product and affiliate program.

So having decided this, I wroterepparttar 105432 owner and asked if he could send merepparttar 105433 small amount owed to me. I informed him I would not be promoting his product or program any longer and would like what was owed to me. His reasoning was, he would not pay me because I joinedrepparttar 105434 program willingly and he had a minimum amount.

This I had to accept while thinking, "Wouldn't common decency dictate payingrepparttar 105435 small amount he owed to a former affiliate?" The money itself does not change my life in anyway of course, butrepparttar 105436 human side of this really bothers me.

I will credit him with being polite and professional in his emails, and I also did not get upset, but thanked him forrepparttar 105437 learning experience. I also stated that I would in no way run my affiliate program in that way.

Common decency would prohibit me from doing so.

I realize we are running businesses and need to make money, but do we throw away courtesy, decency, respect and consideration to do so? I think not!

I know I am notrepparttar 105438 only person this has happened to, as a matter of fact, it has happened to me twice. The first time being a much bigger amount. The program owner just dropped out of business and left his affiliates hanging.

Cont'd on page 2 ==>
 
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