Coping with a Serious Data Loss from your Computer Hard Drive

Written by Darryl Peddle

Data loss is an expensive reality. It's a hard fact that it happens more often then users like to admit. A recent study byrepparttar accounting firm McGladrey and Pullen estimates that one out of every 500 data centers will experience a severe computer disaster this year. As a result, almost half of those companies will go out of business. Atrepparttar 133480 very least, a data loss disaster can mean lost income and missed business opportunities.

The other side of data loss isrepparttar 133481 psychological and emotional turmoil it can cause to IT managers and business owners. Despair, panic, andrepparttar 133482 knowledge thatrepparttar 133483 whole organization might be at risk are involved. In a sense, that's only fair, since human error is one ofrepparttar 133484 two largest contributing factors in data loss. Together with mechanical failure, it accounts for almost 75 per cent of all incidents. (Software corruption, computer viruses and physical disasters such as fire and water damage make uprepparttar 133485 rest.)

Disk drives today are typically reliable. Human beings, it turns out, are not. A Strategic Research Corp. study done in 2000 found that approximately 15 per cent of all unplanned downtime occurred due to human error. A significant proportion of that happened because users failed to implement adequate backup procedures, either having trouble with their backups, or having no backup at all.

How does it happen that skilled, high-level users put their systems - and their businesses - at such risk?

In many cases,repparttar 133486 problem starts long beforerepparttar 133487 precipitating system error is made, that is, when users place their faith in out-of-box solutions that may not, in fact, fit their organization's needs. Instead of assessing their business and technology requirements, then going to an appropriate engineered solution, even experienced IT professionals at large corporations will often simply buy what they're sold. In this case, faith in technology can be an vice instead of a virtue.

But human intervention itself can sometimes berepparttar 133488 straw that breaksrepparttar 133489 technology's back. Whenrepparttar 133490 office of a Venezuelan civil engineering firm was devastated by floods, its owners sent 17 soaked, mud-coated disks from three RAID arrays to us in plastic bags. A tough enough salvage job was made even more complex byrepparttar 133491 fact that someone had frozenrepparttar 133492 drives before shipping them. Asrepparttar 133493 disks thawed, yet more damage was done. (After eight weeks of painstaking directory-by-directory recovery, allrepparttar 133494 data fromrepparttar 133495 remaining fifteen disks was retrieved.)

Sometimes,repparttar 133496 underlying cause of a data loss event is simply shoddy housekeeping. The more arduousrepparttar 133497 required backup routine,repparttar 133498 less likely it will be done on a regular basis. A state ambulance monitoring system suffered a serious disk failure, only to discover that its automated backup hadn't run for fourteen months. A tape had jammed inrepparttar 133499 drive, but no-one had noticed.

When disaster strikes,repparttar 133500 normal human reaction is panic. Becauserepparttar 133501 loss of data signifies critical consequences, evenrepparttar 133502 most competent IT staff can jump to conclusions, and take inappropriate action. A blank screen at a critical time can lead to a series of naive decisions, each one compoundingrepparttar 133503 preceding error. Wrong buttons get pushed, andrepparttar 133504 disaster only gets worse. Sometimesrepparttar 133505 pressure to correctrepparttar 133506 system failure speedily can result in an attempt to reconfigure an entire RAID array. IT specialists are typically not equipped to deal with crisis modes or data recovery techniques. Just as a good physician is trained to prolong life,repparttar 133507 skilled IT specialist is trained to keeprepparttar 133508 system running. When a patient dies,repparttar 133509 physician turns to others, such as nurses or counselors to managerepparttar 133510 situation. When significant data loss occurs,repparttar 133511 IT specialist turns torepparttar 133512 data recovery professional.

NextWest, Inc. to Demonstrate PCXi and NextContact IP-based Communications Solutions at ACCE 2004

Written by NextWest, Inc.

Tucson, AZ (August 27, 2004) – NextWest, Inc., Booth 339, a leading manufacturer of IP-based business telecommunications and contact center systems today announcedrepparttar availability of its next generation PCXi and NextContact Call Center Solutions at ACCE 2004. NextWest’s rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

NextWest's PCXi IP Communications platform brings together all ofrepparttar 133479 advanced PBX features with sound, reliable Voice over Internet Protocol (VoIP) solutions. NextWest's NextContact Call / Contact Center solution open'srepparttar 133480 door for full feature inbound / outbound calling while their predictive dialer & Automatic Call Distribution (ACD) modules provide best of class call blending.

”NextWest's PCXi combined with NextContact createsrepparttar 133481 most advanced fully integrated IP Communications platform available onrepparttar 133482 market, said NextWest COO Matthew Morales. “ACCE 2004 isrepparttar 133483 perfect venue for demonstrating our quality and reliability torepparttar 133484 marketplace.”

“We’re excited about NextWest’s announcement,” said Joy Cerequas, ACCE 2004 Executive Director. “Their decision to release this information here is an endorsement of ACCE 2004 as a key industry event. That’s why we created it. It’s a showcase forrepparttar 133485 very latest product and services innovations. That’s what people come here to see and learn about… and buy.”

ACCE 2004 takes place atrepparttar 133486 Washington State Convention & Trade Center in Seattle, WA, September 13-15, 2004.

Pricing & Availability For pricing and availability, go to or call NextWest at: 1-877-I-GO-NEXT (446-6398).

About NextWest, Inc. NextWest, Inc., headquartered in Tucson, AZ., is a leading manufacturer of IP-based business telecommunications and contact center systems. Our rock-solid, fully-integrated, IP and converged communications systems help small to mid-sized businesses, government agencies and other institutions to meet their growing telecommunications needs.

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