Communication: Five Ways It Can Improve Your BusinessIf you’ve been in
business world any time at all, you’re bound to have at least one story about how poor communication jeopardized or even killed part of your business. The inability to communicate has always been a challenge in companies, and
advent of technology to make communication possible 24 hours a day, seven days a week hasn’t necessarily made it easier. In some ways, technology has just given us more ways to miscommunicate!
Here are five tips to improve your business through better communication. No matter whether you are
Great Communicator or a person who has a difficult time putting thoughts into words, you can get a better handle on your company and your productivity by being aware of critical communications issues.
1. Be aware of others’ communications issues. Whether it’s a client or a co-worker, be aware of any particular challenges they may have with communication. A co-worker who is dyslexic may be able to compensate most of
time, but it will be more difficult for her to read at
end of
day when she’s tired. Leave her voice mails after 3 p.m. A customer doesn’t know how to keyboard, so don’t expect long emails from him. Call or meet with him when you need critical information.
2. Address your internal communications issues. Most companies have a myriad of challenges when it comes to communication, from disappearing executives who don’t tell anyone where they are going to employees who don’t share critical information with co-workers. Write a weekly email newsletter to keep your employees up to date on changes or issues. Make sure all employees have cell phone numbers of every staff member available at all times. Require periodic reports from uncommunicative employees.