As a small business owner, I know that finding
right combination of advertising techniques and marketing strategies is key to getting
beginnings of a solid customer base. People have to have heard about your business before they can patronize it, right?It would be nice if you could afford network TV commercials, full-page magazine ads, and an expensive ad agency to handle all
details, but if you're a small business just getting off
ground, this is highly unlikely. Having a huge advertising budget can be great, but it can also create a lot of problems.
For example, I firmly believe a super-sized ad budget may make your marketing boring and ineffective. Why? Small businesses and startups who don't have much money to spend must rely on good old fashioned creativity. Since big media ads are out of
question, they look for cheap or free ways to market. Those methods are often fresh, innovative, and attention-getting.
Here are some terrific low-cost ways to market your business (and they get noticed a lot more than you might think!):
* Take extra care in how you answer
phone. Be bright, helpful, and eager to go
extra mile.
* Put a colorful flyer in with invoices and sales letters. Highlight special deals that only current and past customers can get.
* If your store or office is on a busy corner, stand outside for a period each day and get to know those who pass by.
* Write a letter to
editor of your local paper.
* Spot radio stations setting up for a live remote. Arrange to offer free prizes to their listeners (in turn they will mention you, even interview you on
air.)
* Throw a monthly party at your store or office. Have cake, balloons, even a magician. Invite customers, prospects, and neighbors.
* Send a handwritten thank you note after every sale.
Another great way to market your business is to figure out WHO you should be marketing to. Nothing gets sales like good targeted direct marketing. Targeting is
key. If you send your sales letter or postcard to only those people who are intensely interested in what you sell, you will have more customers than you know what to do with.
Here is an easy way to get super-targeted names. Contact clubs and associations who have members who would be very interested in what you sell. Show
leader of
club why his members would love to hear about your business. You can often get a list of members and addresses for cheap or free.
Anika designs and sews costumes for dance students. She has an attractive web site and can work with customers just about anywhere. Using a search engine, Anika finds several associations of dance teachers and their students. Two are in her city, one covers her state, and several more are national.