Changing Your Position When There's Competition

Written by C.J.Hayden


Are you finding many of your best prospects already working with competitors? When you pursue a new opportunity, is someone else capturingrepparttar prize? Maybe it's time to re-evaluate your positioning. Your market position isrepparttar 119544 place you occupy inrepparttar 119545 mind of your prospective clients. It's how they think of you as compared to your competitors. Adjectives like established or cutting-edge; high-quality or inexpensive; convenient or full-service are all relative terms. When applied to you and your business, they distinguish you fromrepparttar 119546 competition. Your clients' impression of how your business compares can determine whether they work with you or not. Try conducting some competitive research to find out what it is that clients like aboutrepparttar 119547 people you compete with. Are those qualities you can emulate? In what areas are clients not as satisfied? Could you offer more satisfaction there? Ask your current and former clients about their experience withrepparttar 119548 competition. They may be quite candid with you about what they liked and didn't like, and give you some valuable insight into why they chose you. Check out how your competitors are positioning themselves by surfingrepparttar 119549 Net. Mission statements, lists of features and benefits, etc. will often be posted on their web sites. You can also have a friend request their literature, or hire a professional market researcher. Target market research can help if prospects are telling you they don't need what you are offering. If you think they need a team-building retreat, but they are looking for more skills training, you won't make a sale. If you learn more about how prospects view their own challenges, you can develop a new market position to better match their mental, or real-life, purchase order. Your retreat might fly if you called it "an intensive three-day training program inrepparttar 119550 critical skills needed for effective teamwork."

7 Cold Calling Secrets Even The Sales Gurus Don't Know

Written by Ari Galper


7 Cold Calling Secrets Even The Sales Gurus Don't Know

More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying:

• “Cold calling terrifies me.” • “The phone feels like a 10,000-pound weight.” • “Every time I have to make a cold call, I freeze up.” • “I feel like a fraud when I’m cold calling.” • “I can’t takerepparttar rejection when I do cold calling. It just kills me.” • “I’ve gone from top producer to ‘hermit’ because of my mental brick wall when it comes to cold calling.”

Cold callingrepparttar 119543 old way is a painful struggle.

But you can make it a productive and positive experience by changing your mindset and cold callingrepparttar 119544 new way.

To show you what I mean, here are 7 tested cold calling ideas that evenrepparttar 119545 sales gurus don’t know.

1. Change Your Mental Objective Before You Makerepparttar 119546 Call If you’re like most people who make cold calls, you’re hoping to make a sale -- or at least an appointment -- before you even pick uprepparttar 119547 phone.

The problem is,repparttar 119548 people you call somehow always pick up on your mindset immediately.

They sense that you’re focused on your goals and interests, rather than on finding out what they might need or want.

This short-circuitsrepparttar 119549 whole process of communication and trust-building.

Here’srepparttar 119550 benefit of changing your mental objective before you makerepparttar 119551 call: it takes awayrepparttar 119552 frenzy of working yourself up mentally to pick uprepparttar 119553 phone.

Allrepparttar 119554 feelings of rejection and fear come from us getting wrapped up in our expectations and hoping for an outcome when it’s premature to even be thinking about an outcome.

So try this. Practice shifting your mental focus to thinking, “When I make this call, I’m going to build a conversation so that a level of trust can emerge allowing us to exchange information back and forth so we can both determine if there’s a fit or not.”

2. Understandrepparttar 119555 Mindset ofrepparttar 119556 Person You’re Calling

Let’s say you’re at your office and you’re working away.

Your phone rings and someone says, “Hello, my name’s Mark. I’m with Financial Solutions International. We offer a broad array of financial solutions. Do you have a few minutes?”

What would go through your mind?

Probably something like this: “Uh-oh, another salesperson. I’m about to be sold something. How fast can I get this person offrepparttar 119557 phone?”

In other words, it’s basically over at “Hello,” and you end up rejected. The moment you userepparttar 119558 old cold calling approach --repparttar 119559 traditional pitch about who you are and what you have to offer, which allrepparttar 119560 sales gurus have been teaching for years -- you triggerrepparttar 119561 negative “salesperson” stereotype inrepparttar 119562 mind ofrepparttar 119563 person you’ve called, and that means immediate rejection.

I call it “The Wall.”

The problem is with how you’re selling, not what you’re selling.

This is an area that’s been ignored inrepparttar 119564 world of selling.

We’ve all been trained to try to push prospects into a "yes" response onrepparttar 119565 first call. But that creates sales pressure.

But, if you learn to really understand and put yourself inrepparttar 119566 mindset ofrepparttar 119567 person you call, you’ll find it easier to avoid triggering The Wall.

It’s that fear of rejection that makes cold calling so frightening.

Instead, start thinking about language that will engage people and not language that will trigger rejection.

3. Identify a Core Problem That You Can Solve

We’ve all learned that when we begin a conversation with a prospect, we should talk about ourselves, our product, and our solution. Then we sort of hope thatrepparttar 119568 person connects with what we’ve just told them. Right? But when you offer your pitch or your solution without first involving your prospect by talking about a core problem that they might be having, you’re talking about yourself, not them.

And that’s a problem.

Prospects connect when they feel that you understand their issues before you start to talk about your solutions.

When people feel understood, they don’t put up The Wall. They remain open to talking with you.

Here’s an example based on my own experience. I offer Unlock The Game™ as a new approach in selling. When I call a vice president of sales, I would never start out with, “Hi, my name is Ari, I'm with Unlock The Game, and I offerrepparttar 119569 newest technique in selling, and I wonder if you have a few minutes to talk now.”

Instead, I wouldn’t even pick uprepparttar 119570 phone without first identifying one or more problems that I know VPs often have with their sales teams. Problems that Unlock The Game™ can solve.

For example, one common problem is when sales teams and salespeople spend time chasing prospects who have no intention of buying.

So I would start by asking, “Are you grappling with issues around your sales team chasing prospects who lead them on without any intention of buying?”

So, come up with two or three specific core problems that your product or service solves. (Avoid generic problem phrases like “cut costs” or “increase revenue.” They’re too vague.)

4. Start With a Dialogue, Not a Presentation

Let’s return torepparttar 119571 goal of a cold call, which is to create a two-way dialogue engaging prospects in a conversation.

We’re not trying to setrepparttar 119572 person up for a yes or no. That’srepparttar 119573 old way of cold calling.

This new cold calling approach is designed to engage people in a natural conversation. The kind you might have with a friend. This lets you both of you decide whether it’s worth your time to pursuerepparttar 119574 conversation further. The key here is never to assume beforehand that your prospect should buy what you have to offer, even if they’re a 100 percent fit withrepparttar 119575 profile ofrepparttar 119576 “perfect customer.”

If you go intorepparttar 119577 call with that assumption, prospects will pick up on it and The Wall will go up, no matter how sincere you are.

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