CAPTURING THAT ILLUSIVE THING CALLED TIME"The main thing is to keep
main thing
main thing." - -Stephen Covey
So often I hear people say, "I can't afford to take time out of my busy schedule to plan!" To that I respond by saying, "If you are that tight on time, then you can't afford NOT to take time out to plan." I'll illustrate my point with a real-life example.
Over
past year I have worked with two very bright and capable women who have a lot in common. I'll call them Carol and Marilyn (not their real names). Both are professionals working in similar fields. Both supervise a large team of employees. Both are married to spouses who also work outside
home. Both are mothers of school-age kids. Both are about
same age. Both struggle with managing
volume of paper and electronic information they receive daily. Looking at these women from
outside, they appear to have a lot in common.
And they are very different. Carol and Marilyn independently hired me to help them get organized. Before teaching them a process I use to manage paper and de-clutter their offices (visit http://www.orgcoach.net rimthefat.html), I spent some time talking with them about their priorities. Why? Because organizing one's physical environment without first clarifying priorities is like rearranging deck chairs on The Titanic!
Although I am devoting
majority of this article to a discussion about time management, I want to first point out
difference between management and leadership. Management works within
system. Leadership works on
system. Stephen Covey reminds us that "fundamental to putting first things first in our lives is leadership before management." It becomes critical to ask yourself, "Am I doing
right things?" before "Am I doing things right?"
Once you are clear about your priorities (doing
right things), planning and organizing around those priorities is essential. This is because we are a society that is urgency addicted. We tend to focus on that which is urgent -- whether
activity is important or not. Stephen Covey sums up
problem very well: "It's important to realize that urgency itself is not
problem. The problem is that when urgency is
dominant factor in our lives, importance isn't. What we regard as "first things" are urgent things. We're so caught up in doing, we don't even stop to ask if what we're doing really needs to be done."
If you struggle with a strong urgency mindset, read on. I guarantee that you will feel more satisfied and fulfilled when you take steps to focus your time and energy on what's most important and avoid those activities that are less important or not important to you.
TIME MANAGEMENT MATRIX
"What does it matter how much we do if what we're doing isn't what matters most?" =-Stephen Covey, The Seven Habits of Highly Effective People
In his book First Things First, Stephen Covey offers a wonderful tool for analyzing how you spend your time --
Time Management Matrix. Covey has broken time into four quadrants:
Quadrant I: Quadrant of Necessity
This quadrant represents activities that are necessary for you to focus on, because they are urgent (time-sensitive) AND important to you. These are some of
kinds of activities that fall into Q-I: * Pressing problems / crisis * Deadline-driven projects * Last-minute preparations for scheduled activities
We tend to focus on Q-I activities because they are urgent and
need to do these activities makes itself known to us. These activities are hard to ignore because our life experiences have taught us that when we ignore Q-I activities, we get into trouble.
Quadrant II: Quadrant of Quality & Personal Leadership
This quadrant represents activities that are important, but because they are not urgent, they are easy to put on
back burner for "when I have more time." In order to focus on these activities, one must be proactive. Here are examples of activities that fall into Q-II: * Preparation/planning * Prevention * Values clarification * Exercise * Relationship-building * True recreation/relaxation
The more time we spend in Q-II,
more quality we add to our lives. If we neglect Q-II activities long enough, sometimes they become Q-I activities (urgent and important). For example, exercise is generally considered a Q-II activity because there is no deadline by which you must exercise. However, if you neglect exercise long enough -- "I'll do it when I have more time" - it may become a Q-I (urgent) activity when your health care provider tells you that you will face major health problems if you don't start exercising regularly.
Unfortunately, "more time" never comes. We all get 168 hours a week. Check out my 168 Hour Exercise at http://www.orgcoach.net/pdf/168hour.pdf for a good time analysis tool.
Effectively translating these high-leverage Quadrant II goals into action requires a framework for effective decision-making about how you spend your time. Most people struggle to find time for
important but not urgent activities in their already-overflowing schedules. Covey reminds us that "the key is not to prioritize your schedule, but to schedule your priorities."
Quadrant III: Quadrant of Deception
This quadrant represents activities that are not important and urgent (time-sensitive). Q-III is known as
Quadrant of Deception, because we get deceived into believing that these activities are important because they are urgent, even though we've identified these activities as not important.
The word "urgent" means that
activity is time-sensitive or deadline-driven. For example, an incoming phone call is considered urgent because
phone is ringing right now. It may or may not be important, but if you don't answer
phone now, it will stop ringing. Here are examples of activities that fall into Q-III: * Unimportant interruptions & phone calls * Unimportant mail & reports * Some meetings * Many "pressing" matters * Many popular activities
The activities represented in this quadrant are ones that we would do well to say no to or renegotiate. The only exception to this would be activities that are important to someone who is important to you. You may deem an activity important because you value a relationship.