Call Reluctance…Get Your & Your Downline Over It. by Tim Sales www.brilliantexchange.com
After a recent training call I conducted (which was quite unique in that I did live calls with prospects) my staff sent out a survey to all those on call asking some very key questions. The responses were then given to me. From responses I was able to see some very valuable things listeners need/want help with.
One of statements a person requested help with was, “getting over call reluctance.” I will help her with this issue in this newsletter.
Now call reluctance is a term used in sales and network marketing to mean that salesperson or network marketer hesitates or procrastinates making calls to prospects. So to help a person get past this we need to figure out what caused this “reluctance.”
As I commonly do, I’ll define main word – which is reluctance. It means: unwillingness; offering resistance; opposing.
A network marketer knows he/she should make calls in order to build his/her business but - - is unwilling to or is resistant to or is opposed to making calls. So instead of making calls they bury themselves in a guilt ridden corner and mentally beat themselves up. Sound familiar?
So just what might cause a person to be unwilling to make calls?
I’ve written a list of items that “cause” a person to be unwilling, resistant or opposed to making calls. This will be a good check list to help a person in your downline find out why they’re not being successful. And, if you’d like a nice jolt of reality, hand this list to someone in your downline and ask them to check and make sure you do all these things.
1)Has she decided exactly what she wants to achieve with business? Ask her what it is. 2)Has she written a plan of how to achieve it? Ask her if you can see it. 3)Is she working that plan? Ask her to show you where she currently is on plan. 4)Does she know all “parts” that make up building her business? a.Does she have a lead source? Ask her to show it to you. b.Does she know how to get customers? Ask her to get one while you watch. c.Does she know how to service customers? Ask her to show you how she does it. d.Does she know how to get distributors? Ask her to show you how she gets one. e.Does she know how to train distributors to get customers? Ask her to train one while you watch, or introduce someone to you who she has trained that can get customers. Ask that person to demonstrate getting a customer. f.Does she know how to train distributors to get distributors? Ask her to train one while you watch, or introduce someone to you who she has trained that can get distributors. Ask that person to demonstrate how they get a distributor.