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resource box below is included. ---------------------------------------------------------- CD-ROM ProblemsBy Stephen Bucaro
Today there are many forms of CD (compact disc) media. CD-RW allows you to over-write previous data. CD-R is one-time recordable. This article focuses on problems with standard CD-ROMs (read only media), but some of
information also applies to
recordable forms.
A CD-ROM is written by etching "pits" into
surface of
disc. To read a CD, a laser beam is directed at
disc as it spins inside
drive. The areas between
pits, called "lands", reflect more light than
pits. A sensor in
drive reads
data by measuring
amount of reflected light.
Most problems with CD-ROMs are caused by mishandling. Fingerprints and scratches on
surface of
CD cause electrical noise when read in
drive. Never touch
recorded surface of a CD-ROM, always hold it by
edges. Never put a label on a CD-ROM, this can cause it to vibrate because of an imbalance.
Use
following troubleshooting guide.
Can't Read CD-ROM
First check
obvious. Try another CD-ROM in
drive. If you have another computer, try
first CD-ROM in
other computer.
Recordable CDs are made differently than regular CD-ROMS. Instead of etching pits into
surface of
disc, heat is used to burn spots on
surface of
disc. Some high-speed CD-ROM drives cannot read some recordable CDs. Also,
file structure on a recordable CD may not be compatible with
operating system.
No CD Sound
If
CD drive starts, but no sound comes from
speakers, try plugging a headset into
jack on
front of
drive. If
headset works,
problem is in your speaker system or sound card.
If
CD drive does not start, enable autoplay on your computer. Select Start | Settings | Control Panel | System. In
System dialog box select
Device Manager tab. Click on
+ sign next to CDROM to open that branch. Then click on
name of
CD-ROM to highlight it. Click on
Properties button. In
properties dialog box, select
Settings tab. Check
box next to "Auto insert notification". Click on
OK button. Then remove and replace
CD.