Brand Equity - Worth Safeguarding

Written by Marcia Yudkin


The state government of Vermont has taken aggressive steps to safeguardrepparttar state's brand equity. That'srepparttar 120927 monetary premium attaching to tourism or products linked (honestly or not) to this bucolic home of around 500,000 souls.

Does your company have brand equity? If so, people place more trust in your quality and a higher value on your offerings than on a no-name competitor's. If so,repparttar 120928 cachet of your brand envelops any new venture you launch right from repparttar 120929 start.

The general public believes "Made in Vermont" means "Made by humans, not faceless corporations." In contrast, according to brand experts, "Made in Connecticut" or "Made in Michigan" add no extra monetary worth to a product or service. If a state can be more than a state, you can stand for something too -- do you?

In building and guarding a brand, think first about what values you would like to stand for. Volvo has linked itself to safety, BMW torepparttar 120930 driving experience, Mercedes to luxury, Saturn to no-haggle buying. Marlboro stands for rugged individualism, Hallmark for warm and thoughtful relationships, Steinway for performance-level quality.

Brands also have a personality. Nike is confident and active, Joe Boxer is kooky and unconventional, Starbucks is comfortable and cultured, Microsoft is geeky and no- nonsense. The personality is built up not only through advertising but also through product design, display design, Web site design, a company's public relations image and of course customer experiences in dealing withrepparttar 120931 company.

Creating a Reputation

Written by Marcia Yudkin


Want to shortenrepparttar sales cycle for your professional services? Want pre-sold prospects who need fewer or no face-to-face meetings before hiring you? Create a reputation.

Recently a room full of consultants agreed that you had to meet with potential clients at least twice -- better, three times -- before winningrepparttar 120926 business. "Then how do you get business outsiderepparttar 120927 area?" someone asked. The consensus: Forget it.

Yet I've been hired by companies in Australia and elsewhere without even phone calls, much less a face-to-face. Like nearly all my most congenial clients, they weren't choosing candidates to compare with one another. They weren't shopping, weren't engaged in a systematic search. If hunting, they stopped when they found me. Or they hadn't thought of spending money on their problem until my reputation gave themrepparttar 120928 idea.

Publishing books, as I've done, is just one way to establish a reputation that pre-sells prospects on what you can do for them. For image consultant Mary Lou Andre of Needham, Massachusetts, a reputation-building tool has been her Web site. In addition to descriptions of her services, her site at http://www.dressingwell.com chroniclesrepparttar 120929 media publicity she's received and highlights her approach to fashion through profiles of prominent individuals and corporations that she's helped.

"Last fall I closed a national retail chain that found us on repparttar 120930 Web and e-mailed us in June," says Andre. "When I told them I was about to give birth, they said they'd wait. In September, they signedrepparttar 120931 contract. We never met face to face! They modeledrepparttar 120932 entire project afterrepparttar 120933 work I did for Bose Corporation, which is featured on our Web site. I firmly believe our reputation (and Web site) closedrepparttar 120934 deal."

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