Best Practices: In House Consumer Collections

Written by The Collector


1] Have a Defined Credit Collection Policy

One ofrepparttar major causes of overdue receivables is thatrepparttar 111985 business has not defined to its consumer customers and staff when accounts are to be paid. If consumer customers are not educated that accounts are to be paid on time, then chances are they'll pay late or sometimes not at all. Make sure that your company's terms of payment are clearly stated in writing to each consumer customer.

2] Invoice Promptly and Send Statements Regularly

If you don't have a systematic invoicing and billing system, get one. Many timesrepparttar 111986 consumer hasn't paid simply because they haven't been billed or reminded to pay in a timely manner. This situation usually occurs in smaller or newer businesses where they're short on staff to invoice and bill.

3] Use "Address Service Requested"

One ofrepparttar 111987 most difficult collection problems is tracking down a consumer customer who has "skipped". All businesses should be aware of a special service offered byrepparttar 111988 Post Office. Any statement or correspondence sent out from a business or professional office should haverepparttar 111989 words "Address Service Requested" printed or stamped onrepparttar 111990 envelope, just below your return address inrepparttar 111991 top left corner. If a statement or invoice is sent to a customer who has moved without informing you of their new address, andrepparttar 111992 words "Address Service Requested" appear onrepparttar 111993 envelope,repparttar 111994 Post Office will research this information and returnrepparttar 111995 envelope to you on a yellow sticker that givesrepparttar 111996 new address or other updated information. Ifrepparttar 111997 customer has placed a "forwarding order" withrepparttar 111998 Post Office,repparttar 111999 Post Office is required to forwardrepparttar 112000 envelope torepparttar 112001 customer and give you a form #3547 withrepparttar 112002 new address and charge you approx. 50 cents. This will keep your address files up to date.

4] Contact Overdue Accounts More Frequently

No law says you can contact a consumer customer only once a month. The old adage "The squeaky wheel getsrepparttar 112003 grease" has a great deal of merit when it comes to collecting delinquent accounts. It's an excellent idea to contact late payers every 10-14 days. Doing so will enable you to diplomatically remindrepparttar 112004 consumer customer of your terms of payment.

5] Use Your Aging Sheet, Not Your Feelings

Many businesses (or well-meaning people on their staff) have let an account age beyondrepparttar 112005 point of ever being collected because he or she "felt"repparttar 112006 customer would pay eventually. While there are a few isolated cases of unusual situations,repparttar 112007 truth is that if you aren't being paid, someone else is. So stick to your systematic plan of follow up. You'll soon know who intends to really pay and who doesn't. You can then take appropriate action once you know where you stand.

6] Make Sure Your Staff is Properly Trained

Even "experienced" staff members can sometimes become jaded when dealing with delinquent consumer customers. This usually occurs when they have made and broken promises for payment. Make surerepparttar 112008 staff is firm, yet courteous when dealing with them. Your collection staff could benefit from customer service training because, in effect, they must "sell" your consumer customers onrepparttar 112009 idea that you expect to be paid. Make sure that your collection staff is trained to not only bringrepparttar 112010 account current, but to also maintain good will with them.

Global poverty - the greatest killer of all

Written by Doctor Edward C Hamlyn MBChB


As Nelson Mandela told an audience of 20,000 people in Trafalgar Square, poverty is a man made condition, it does not occur in nature.

And he also told us that global poverty will become history when we stop creating it.

How do we create global poverty? We target poor people, poor nations for credit laundering.

We use people, who arerepparttar poorest inrepparttar 111984 world and entice them into accepting aid inrepparttar 111985 form of credit. These poor people must then get even poorer, by attempted to turn credit into money forrepparttar 111986 greater glory ofrepparttar 111987 bankers.

There is an infinite supply of credit, because credit is manufactured out of thin air.

The trick is to say that credit is backed by huge assets. Assets which give security torepparttar 111988 recipient of aid, by telling them that money exists somewhere, is some form or another, with which they cannot be trusted, in case they default onrepparttar 111989 loan. But they are led to believe thatrepparttar 111990 credit gives them access to real money.

It is not mentioned that evenrepparttar 111991 richest countries inrepparttar 111992 world are hopelessly in debt and that there is no real money left to lend to anyone.

But "Credit is Okay, don't worry".

The instant that credit is accepted as a loan, international law declares thatrepparttar 111993 borrower now owes money and must payrepparttar 111994 bankers interest, untilrepparttar 111995 loan is redeemed with real money. Of course that can never happen,repparttar 111996 borrower would have to borrow even more money to redeem his debts.

Butrepparttar 111997 poor poverty stricken people, who have accepted credit as a loan of money, must payrepparttar 111998 interest or face even worse conditions. They are forced to grow food and produce cheap goods, both for sale in an overcrowded global market and starve inrepparttar 111999 process.

This trick of getting poor people, to launder credit to create money for bankers is not seen for what it is by anyone. Not even by Nelson Mandela. Nevertheless Mandela knew that poverty is actively created and suggested wiping out allrepparttar 112000 debts and givingrepparttar 112001 poor a clean slate.

Unfortunately all that achieves in practice, is a stroke of a bankers pen, crossing offrepparttar 112002 debt, but there is no attempt to stop more aid being given as credit without a pause. The name ofrepparttar 112003 game is to get credit accepted as a loan of money andrepparttar 112004 interest rolling in.

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