Seven Secrets to Being
Leader Everyone Wants to Work For By Ed SykesIn this changing, challenging, and competitive workplace we can’t overestimate
importance of good management. Good managers will consistently motivate you to perform at higher levels of productivity. Bad managers will drive you crazy and eventually out of
organization. Managers with poor skills will frequently produce
following results:
1. Decreased productivity 2. Increased turnover 3. Increased absences 4. Increased human resources mediation situations 5. Increased customer service complaints
The following are seven secrets to being
“perfect” leader everyone want to work for:
1. Create a Vision The best leaders not only assign tasks or monitor performance. They plan for
future and motivate others to see
same vision so they can all thrive to accomplish that vision.
Instead of dwelling on limited problems,
perfect leader looks at
big picture. They live
organization’s mission and implement, motivate, and dedicate all their efforts to accomplishing
mission.
During hundreds of team building and leadership workshops, I have asked
following simple question:
What is your organization’s mission statement?
If there are forty participants in
workshop, thirty-seven will look down at their desk, one participant will make a feeble attempt at reciting what he/she “thinks” is
mission statement, one participant will make a pretty good attempt and recite
first one or two sentences of
mission statement, and finally one student will volunteer to run to
office (or car) to grab a copy of
statement to bring back to
workshop. Out of
thousands of workshop participants I have asked this question, only three knew their mission statement word for word. The amazing part of this is that many of these workshop participants have been with their organization 5-10-20+ years and, they still didn’t know their mission statement. So my question is this:
How do you lead your employees to accomplish your organization’s mission if you (as a manager) don’t know what
mission is?
The perfect leaders live, eat, sleep, and shower with their mission statement. They know exactly what
mission is and understand its importance to
team they lead and to
organization. Most importantly, they communicate
mission statement to their employees at meetings, coachings, feedback sessions, and even corrective actions. Their actions are related to accomplishing
goals of
mission statement and can communicate
vision of
organization.
Action Step – Take
mission statement out of
dark corner in
office. Print
mission statement and its vision on
top of your meeting agenda and recite it at
beginning of
meeting. Then talk about how
employees are helping to realize
goals, values, and vision of
mission.
2. Understand employees needs As
old saying goes, “You can’t please all of
people all of
time.” However,
perfect leader realizes that to be effective, they must cater to
needs of most of
team. Good leaders realize that
work environment is not a popularity contest or, as I say, “Leadership is not Pleasership.” The perfect leader treats all employees with respect and are consistent in their actions and words.
At
same time, they recognize
unique needs of their employees and use that knowledge for motivation to achieve a common goal.
3. Communicate concisely and clearly Poor communication skills are probably
Number #1 reason managers fail. If they can’t talk to and connect with their employees, they are not serving
needs of
staff.
What is good communication? The following are some examples:
Communicate job expectation and standards * Give ongoing feedback to employees. * Seek and acknowledge feedback from employees on decisions that effect them (and take
time to listen to them). * Communicate
mission (see Secret #1) on an ongoing basis. * Communicate “bad news” in a honest and timely manner. * Communicate using language that shows a positive expectation. * Communicate by a combination of methods: person-to- person, e-mail, phone, and meetings.