If you own or manage a website, you are probably already aware of
importance of your log files or site statistics. Such data can give you insights about your site's usability, errors in your HTML code,
popularity of your site pages and
type of visitors your site attracts. But did you know it can also highlight
success or failure of your search engine optimization campaign?There is specific data about your web site that you should be looking at in your log files on a regular basis. Several variables should be examined monthly or even weekly to ensure your site design and page optimization is on
right track:
1. Entry Paths
Most sites can be developed and analysed around
concept of visitor pathways. If, for example, your site is a Business to Business (B2B) site and you service small, medium and large businesses, there should be pathways through your site designed for each class of visitor. An extremely simplified example would be:
Clients coming to
site through an optimized home page:
home page ---> small business page ---> order page ---> order confirmation page home page ---> medium business page ---> order page ---> order confirmation page home page ---> large business page ---> order page ---> order confirmation page
The site entry pages for these pathways are often optimized home pages or optimized content pages. The final page of this route is often
action that you want clients to take on your site (e.g., sign up for your newsletter, buy your products online or contact you for further information). You can easily determine how effective your pathways are by tracking
entry paths on a regular basis via your site stats.
You should have some idea of
main pathways that clients take through your site, both for monitoring
effectiveness of your page optimization and conversions, and for
purpose of subsequent site redesign(s). A good starting point to track
pathways through your site is via
graph or chart called "Entry Paths" in your log files / site statistics.
2. Top Exit Pages
These are pages from which most visitors click away from your site. Why is it useful to track these? Because exit pages can tell you:
a. If there is a technical problem with
page that is causing visitors to leave your site. For example, if there are broken links, or
form on
page is not working properly etc.
b. If your site design is breaking
strategic pathway, for example, you may have links to external sites that are inducing clients to click away before buying your product or signing up for your newsletter.
c. If there is something on these pages that is encouraging visitors to leave your site. For example, an unprofessional design or confusing layout.
In your log files / site statistics,
graph or chart called "Top Exit Pages" is
place to learn why visitors are leaving your site.
3. Single Access Pages
These are entry pages that are viewed once before
visitor clicks away from your site. Similar to Top Exit Pages, Single Access Pages can tell you a lot about why people are not staying on your site for long.
Have a close look at
search terms used to find your site. Single Access Pages can often indicate that your target search terms are too broad. For example, you may be getting a lot of traffic by targeting "printer cartridges" but if you only stock a particular brand of cartridge, then people seeking other brands are not going to find what they truly seek when they arrive at your site so they will leave immediately. This can be resolved by narrowing down your search terms to be more targeted and focused on your niche products and services, for example, by changing "printer cartridges" to "HP printer cartridges" and so on.
To see what pages of your site are viewed once, look for
graph or chart called "Single Access Pages" in your log files / site statistics.
4. Most Requested Page(s) and Top Entry Pages.
Tracking these pages is key to measuring
success of your SEO campaign. If your optimization is effective,
Top Entry Pages and Most Requested Pages should be those that you have optimized for target keywords. The Top Entry Pages are particularly relevant as you consider
pathways through your site. Do
most popular entry pages have any relationship to
start pages for your plotted visitor pathways? Or are visitors entering and navigating your site via ways you didn't intend? You can use this information to continually tweak your page optimization to guide visitors to
right pathways.