There are two kinds of marketing: Direct Marketing and Brand Marketing. Direct marketing targets wallets. Branding is about hearts and minds. DIFFERENT BY DESIGN
Ads designed for branding are cool. They don't plead and beg and cajole, they just sit there. They may be loud, but in a very smug way because they already got what they want. They may tell you where to click or who to call, but they don't really care if you do. You saw them... that's enough. An impression was made.
Think Absolut Vodka.
Direct sale ads have a real do-or-die attitude that can make them a bit annoying and undignified, especially amid their mellower counterparts. By their directives shall ye know them: Call Now! Order Now! Click Now!
Think infomercials.
You can't track
results of a branding campaign like you can a direct sales campaign, but you don't have to. You don't need to prove that an ad performed its function when its function was to just sit there and look cool.
But where does that leave
accountants who need those stats to further trim
marketing budget?
Who cares?
THE NEW CUSTOMER
Say it's your friend's birthday and you buy her a t-shirt with
logo of
Mikey Running Shoe Company emblazoned across
front. Does that make you a Mikey person?
No. You're just some putz who bought something. As far as
Mikey Running Shoe Company is concerned, you're irrelevant... a statistical aberration.
Frankly, Mikey would rather have their shirt back.
But say you buy ALL your friends gifts with
Mikey logo - plus most of your own wardrobe. You don't even have to think about it, you just do it. Now you're not an aberration, you're a customer, and that's a whole different level of commitment.