Awful Presentations

Written by Jim Logan


"It's a complicated offering and we really can't get through it (sales presentation) in less than an hour."

That's what I was recently told by a start-up technology company I was asked by a friend to meet with. My friend,repparttar majority investor in this company, asked me to review their sales presentation - a 50+ slide presentation loaded with features and functionality.

Abraham Lincoln's Gettysburg Address, considered by many to berepparttar 127076 greatest American speech of all time, defining democracy and our purpose as a nation, took three minutes to deliver. Jesus, defining Christianity andrepparttar 127077 purpose of man, deliveredrepparttar 127078 Sermon onrepparttar 127079 Mount in less than 15 minutes. So, why would it ever take anything more than 30 minutes to describe a company, it's offering, and benefits to a prospective customer? That's 10 times longer than Lincoln used at Gettysburg!

In my business, we see an awful lot of presentations. Emphasis should be placed on awful. Companies spend way too much time bragging on themselves and extolling their greatness as opposed to focusing onrepparttar 127080 meaningful ways they aidrepparttar 127081 interests and alleviaterepparttar 127082 concerns of their customer. Customers could care less aboutrepparttar 127083 things you have, they wantrepparttar 127084 things you do. Customers buy benefits, not features. Features and functionality exist to supportrepparttar 127085 benefits you offer. Get torepparttar 127086 benefits first.

VoiceMail: You Have to Communicate With People if You Need Something to Happen

Written by Jim Logan


I'm not sure if I like voicemail or not. I like getting messages when I'm either away fromrepparttar office or on another call,repparttar 127075 security of knowing I don't miss a call is nice. I hate voicemail when I know someone is hiding behind it, letting it take my call as opposed to answering themselves.

But this post is created not from those likes and dislikes, its creation is a pet peeve of mine -repparttar 127076 voicemail whererepparttar 127077 caller merely says "Call me when you get a chance."

It happened again recently and I can't stand it.

Why didrepparttar 127078 person call? Is it urgent? Should I immediately returnrepparttar 127079 call? Can I wait to returnrepparttar 127080 call after I handle a more urgent issue? Is there something I need to do?

I worked with a sales person once that used to leave me this type of voicemail allrepparttar 127081 time. I never hadrepparttar 127082 slightest idea what they wanted and never knew if I should hunt them down or not. Probably 9 out of 10 times they wanted to discuss some trivial issue that could have waited or been addressed with a return voicemail or email from me. Rarely if ever was there anything urgent.

What really got me with this sales person though was they used voicemailrepparttar 127083 same way with their customers. They’d call customers and prospects and just leave a message that said “Call me when you get a chance.” Guess what? Many never got that chance.

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