This article may be reprinted on your website or in your opt-in newsletter or ezine. It may be reprinted unchanged with inclusion of author's statement of copyright, resource information, and website links in clickable hyperlinked format. ------------------------- Making Communication Effective: 4 Language Filters By Steve Brunkhorst http://AchieveEzine.com
Language is a challenging way to communicate. It allows us to share our thoughts and feelings by describing our personal views of reality.
Yet language is not reality. It is merely a limited system of symbols, signals, sounds, or gestures that belong to a specific culture or group. It only describes a personal map of actual territory. We might have a great message to share. Yet there are other important factors to consider if we want to make our communication effective.
In addition to content of our messages, language conveys feelings. Our voices are colored with emotion and attitude. Add subtle nuances of pitch and loudness, intonation, rate, facial expression and posture. Now we have a complex pattern of behavior with power to influence our listeners.
Without those additional nuances available in writing, selection of words and sentences must do all work. They must be chosen carefully. Whether our messages are spoken or written, job is still unfinished.
Our language must pass through filters of emotion, culture, situational context, and personal beliefs. These filters will influence listener’s perception and interpretation of our message resulting in either acceptance or rejection of our ideas.
1. Emotion: Our listeners may be joyful, anxious, upset, expectant, excited, or in any emotional state. Their emotional state will influence their reaction to our message. An upset individual will not be ready to receive new ideas. On other hand, someone who is looking forward to hearing what we have to say will accept our ideas if we present them well.
2. Culture: An individual’s personal history, country of origin and upbringing will influence their worldview. Their language may not contain words and concepts that ours does. These people will interpret our messages differently than someone with our own background. They may not understand many of our views. When formulating our messages, we must take care to respect cultures, customs, and histories that are different from our own.