Alice in Credit Card Land

Written by Sam Vaknin


Your credit card is stolen. You place a phone call torepparttar number provided in your tourist guide or inrepparttar 106718 local daily press. You provide your details and you cancel your card. You block it. In a few minutes, it should be transferred torepparttar 106719 stop-list available torepparttar 106720 authorization centres worldwide. From that moment on, no thief will be able to fraudulently use your card. You can sigh in relief. The danger is over.

But is it?

It is definitely not. To understand why, we should first reviewrepparttar 106721 intricate procedure involved.

In principle,repparttar 106722 best and safest thing to do is callrepparttar 106723 authorization centre ofrepparttar 106724 bank that issued your card (the issuer bank). Callingrepparttar 106725 number published inrepparttar 106726 media is second best because it connectsrepparttar 106727 cardholder to a "volunteer" bank, which caters forrepparttar 106728 needs of allrepparttar 106729 issuers of a given card. Some service organizations (such as IAPA –repparttar 106730 International Air Passengers Association) provide a similar service.

The "catering bank" acceptsrepparttar 106731 call, notes downrepparttar 106732 details ofrepparttar 106733 cardholder and prepares a fax containingrepparttar 106734 instruction to cancelrepparttar 106735 card. The cancellation fax is then sent on torepparttar 106736 issuing bank. The details of allrepparttar 106737 issuing banks are found in special manuals published byrepparttar 106738 clearing and payments associations of allrepparttar 106739 banks that issue a specific card. Allrepparttar 106740 financial institutions that issue Mastercards, Eurocards and a few other more minor cards in Europe are members of Europay International (EPI). Here liesrepparttar 106741 first snag:repparttar 106742 catering bank often mistakesrepparttar 106743 identity ofrepparttar 106744 issuer. Many banks sharerepparttar 106745 same name or are branches of a network. Banks with identical names can exist in Prague, Budapest and Frankfurt, or Vienna, for instance. Should a fax cancellingrepparttar 106746 card be sent torepparttar 106747 wrong bank –repparttar 106748 card will simply not be cancelled until it is too late. Byrepparttar 106749 timerepparttar 106750 mistake is discovered,repparttar 106751 card is usually thoroughly abused andrepparttar 106752 financial means ofrepparttar 106753 cardholder are exhausted.

Additionally, goingrepparttar 106754 indirect route (calling an intermediary bank instead ofrepparttar 106755 issuing bank) translates into a delay which could prove monetarily crucial. Byrepparttar 106756 timerepparttar 106757 fax is sent, it might be no longer necessary.

Ifrepparttar 106758 card has been abused and fraudulent purchases or money withdrawals have been debited torepparttar 106759 unfortunate cardholders' bank or credit card account –repparttar 106760 cardholder can reclaim these charges. He has to clearly identify them and state in writing that they were not effected by him. A process called "chargeback" thus is set in motion.

A chargeback is a transaction disputed withinrepparttar 106761 payment system. A dispute can be initiated byrepparttar 106762 cardholder when he receives his statement and rejects one or more items on it or when an issuing financial institution disputes a transaction for a technical reason (usually atrepparttar 106763 behest ofrepparttar 106764 cardholder or if his account is overdrawn). A technical reason could berepparttar 106765 wrong or no signature, wrong or no date, important details missing inrepparttar 106766 sales vouchers and so on. Despiterepparttar 106767 warnings carried on many a sales voucher ("No Refund – No Cancellation") both refunds and cancellations are daily occurrences.

To be considered a chargeback,repparttar 106768 card issuer must initiate a well-defined dispute procedure. This it can do only after it has determinedrepparttar 106769 reasons invalidatingrepparttar 106770 transaction. A chrageback can only be initiated byrepparttar 106771 issuing financial institution. The cardholder himself has no standing in this matter andrepparttar 106772 chargeback rules and regulations are not accessible to him. He is confined to lodging a complaint withrepparttar 106773 issuer. This is an abnormal situation whereby rules affectingrepparttar 106774 balances and mandating operations resulting in debits and credits inrepparttar 106775 bank account are not available torepparttar 106776 account name (owner). The issuer, at its discretion, may decide that issuing a chargeback isrepparttar 106777 best way to rectifyrepparttar 106778 complaint.

Is Our Money Safe? - Part II

Written by Sam Vaknin


The return onrepparttar bank's equity (ROE) isrepparttar 106717 net income divided by its average equity. The return onrepparttar 106718 bank's assets (ROA) is its net income divided by its average assets. The (tier 1 or total) capital divided byrepparttar 106719 bank's risk weighted assets – a measure ofrepparttar 106720 bank's capital adequacy. Most banks followrepparttar 106721 provisions ofrepparttar 106722 Basel Accord as set byrepparttar 106723 Basel Committee of Bank Supervision (also known asrepparttar 106724 G10). This could be misleading becauserepparttar 106725 Accord is ill equipped to deal with risks associated with emerging markets, where default rates of 33% and more arerepparttar 106726 norm. Finally, there isrepparttar 106727 common stock to total assets ratio. But ratios are not cure-alls. Inasmuch asrepparttar 106728 quantities that comprise them can be toyed with – they can be subject to manipulation and distortion. It is true that it is better to have high ratios than low ones. High ratios are indicative of a bank's underlying strength, reserves, and provisions and, therefore, of its ability to expand its business. A strong bank can also participate in various programs, offerings and auctions ofrepparttar 106729 Central Bank or ofrepparttar 106730 Ministry of Finance. The largerrepparttar 106731 share ofrepparttar 106732 bank's earnings that is retained inrepparttar 106733 bank and not distributed as profits to its shareholders –repparttar 106734 better these ratios andrepparttar 106735 bank's resilience to credit risks.

Still, these ratios should be taken with more than a grain of salt. Not evenrepparttar 106736 bank's profit margin (the ratio of net income to total income) or its asset utilization coefficient (the ratio of income to average assets) should be relied upon. They could berepparttar 106737 result of hidden subsidies byrepparttar 106738 government and management misjudgement or understatement of credit risks.

To elaborate onrepparttar 106739 last two points:

A bank can borrow cheap money fromrepparttar 106740 Central Bank (or pay low interest to its depositors and savers) and invest it in secure government bonds, earning a much higher interest income fromrepparttar 106741 bonds' coupon payments. The end result: a rise inrepparttar 106742 bank's income and profitability due to a non-productive, non-lasting arbitrage operation. Otherwise,repparttar 106743 bank's management can understaterepparttar 106744 amounts of bad loans carried onrepparttar 106745 bank's books, thus decreasingrepparttar 106746 necessary set-asides and increasing profitability. The financial statements of banks largely reflectrepparttar 106747 management's appraisal ofrepparttar 106748 business. This has proven to be a poor guide.

Inrepparttar 106749 main financial results page of a bank's books, special attention should be paid to provisions forrepparttar 106750 devaluation of securities and torepparttar 106751 unrealized difference inrepparttar 106752 currency position. This is especially true ifrepparttar 106753 bank is holding a major part ofrepparttar 106754 assets (inrepparttar 106755 form of financial investments or of loans) andrepparttar 106756 equity is invested in securities or in foreign exchange denominated instruments.

Separately, a bank can be trading for its own position (the Nostro), either as a market maker or as a trader. The profit (or loss) on securities trading has to be discounted because it is conjectural and incidental torepparttar 106757 bank's main activities: deposit taking and loan making.

Most banks deposit some of their assets with other banks. This is normally considered to be a way of spreadingrepparttar 106758 risk. But in highly volatile economies with sickly, underdeveloped financial sectors, allrepparttar 106759 institutions inrepparttar 106760 sector are likely to move in tandem (a highly correlated market). Cross deposits among banks only serve to increaserepparttar 106761 risk ofrepparttar 106762 depositing bank (asrepparttar 106763 recent affair with Toko Bank in Russia andrepparttar 106764 banking crisis in South Korea have demonstrated).

Further closer torepparttar 106765 bottom line arerepparttar 106766 bank's operating expenses: salaries, depreciation, fixed or capital assets (real estate and equipment) and administrative expenses. The rule of thumb is:repparttar 106767 higher these expenses,repparttar 106768 weakerrepparttar 106769 bank. The great historian Toynbee once said that great civilizations collapse immediately after they bequeath to usrepparttar 106770 most impressive buildings. This is doubly true with banks. If you see a bank fervently engaged inrepparttar 106771 construction of palatial branches – stay away from it.

Banks are risk arbitrageurs. They live offrepparttar 106772 mismatch between assets and liabilities. Torepparttar 106773 best of their ability, they try to second guessrepparttar 106774 markets and reduce such a mismatch by assuming part ofrepparttar 106775 risks and by engaging in portfolio management. For this they charge fees and commissions, interest and profits – which constitute their sources of income.

If any expertise is imputed torepparttar 106776 banking system, it is risk management. Banks are supposed to adequately assess, control and minimize credit risks. They are required to implement credit rating mechanisms (credit analysis and value at risk – VAR - models), efficient and exclusive information-gathering systems, and to put in placerepparttar 106777 right lending policies and procedures.

Just in case they misreadrepparttar 106778 market risks and these turned into credit risks (which happens only too often), banks are supposed to put aside amounts of money which could realistically offset loans gone sour or future non-performing assets. These arerepparttar 106779 loan loss reserves and provisions. Loans are supposed to be constantly monitored, reclassified and charges made against them as applicable. If you see a bank with zero reclassifications, charge offs and recoveries – eitherrepparttar 106780 bank is lying through its teeth, or it is not takingrepparttar 106781 business of banking too seriously, or its management is no less than divine in its prescience. What is important to look at isrepparttar 106782 rate of provision for loan losses as a percentage ofrepparttar 106783 loans outstanding. Then it should be compared torepparttar 106784 percentage of non-performing loans out ofrepparttar 106785 loans outstanding. Ifrepparttar 106786 two figures are out of kilter, either someone is pulling your leg – orrepparttar 106787 management is incompetent or lying to you. The first thing new owners of a bank do is, usually, improverepparttar 106788 placed asset quality (a polite way of saying that they get rid of bad, non-performing loans, whether declared as such or not). They do this by classifyingrepparttar 106789 loans. Most central banks inrepparttar 106790 world have in place regulations for loan classification and if acted upon, these yield rather more reliable results than any management's "appraisal", no matter how well intentioned.

In some countriesrepparttar 106791 Central Bank (orrepparttar 106792 Supervision ofrepparttar 106793 Banks) forces banks to set aside provisions against loans atrepparttar 106794 highest risk categories, even if they are performing. This, by far, should berepparttar 106795 preferable method.

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