Strategy #1 - Copy Smaller e-commerce sites must strive to increase their customer base while
costs are still low. Smaller e-commerce sites can see what
multi-million dollar sites are doing and simply copy much of what they are doing. Although
copying strategy is not a strategy of a market leader, smaller e-commerce ventures rarely have
resources to be market leaders.
Strategy #2 - Build Loyal Customers Base Now
While
costs are relatively low, now is
time to build a loyal customer base that can serve as
core business. Small e-commerce ventures should be spending money now to increase
size of
customer base. Lock in advertising rates and establish ad programs where prices can be grand-fathered in. It will cost a lot more later.
Strategy #3 - Allow For Frequent Site Updates
Keeping your site fresh will keep your current customers coming back to your site without being bored or put off because your site has not changed. The motto, "Content is King" applies to e-commerce sites too! Shoppers and customers need helpful, educational information that keeps them coming back to your site.
Strategy #4 - Move Inventory Around
Just like in a bricks and mortar store, you need to move
inventory around. Place different items on sale. Create timely sales. Put items on special and bring them to
homepage. Feature items with more information. Put up special graphics for sale and special items. Offer a clearance sale or a clearance section to your site.
Strategy #5 - Auctions for Profit
Supplementing your e-commerce sites with selling on auction sites can be an excellent sales and advertising opportunity. Put items for auction on
auction sites and make sure it has a link back to your own e-commerce site.
Strategy #6 - Watch
Backend
Now that you have
order, you have to finish
shopping experience for
customer. You should have in place a system to make sure
order is shipped in a timely fashion and that
customer is kept informed of
order status. Email is sufficient for keeping in touch. Make sure you are handing
shipping in good time.