Traditionally, business writing uses "one thing after another" format, which usually means a plain recitation of facts, circumstances, or whatever else needs to be said.But, we have a number of other options, and some of them may provide more responses or better responses. Consider Q & A format, for example:
Question: What's Q & A format?
Answer: It's a series of questions and answers, used to communicate important information to readers.
Question: Where can a Q & A be used?
Answer: It can be used in advertising, employee communication, or any other business situation where you want to provide written information to other people.
Question: Why or when would you use this format?
Answer: When I have a lot of information and want to keep up interest of readers, for example. The Q & A format breaks up information into smaller, more digestable chunks, and makes content seem less formidable to readers.
Question: But don't you need at least two people for this kind of format?
Answer: In news media, Q & A means one person asks questions and another person answers. But, in a business writing context, Q & A also can mean same person asks and answers.