In a previous article I talked about a few similarities between writing direct mail packages and writing web sites. In short, I concluded that as online writers we could learn a lot from direct marketers.In this article I’m going to take a look at just one of those similarities: both direct mail packages and web sites lose almost all of their readers before
‘task’ is completed. Both media struggle with conversion rates that typically hover around
2% rate.
Most of us throw out or recycle direct mail pieces almost every day. And most of us know how many of our site visitors leave before buying, signing up, registering or completing some other task.
Now for
difference. Direct mail copywriters work extremely hard to minimize
number of readers they lose, at every stage.
How hard do you work to keep and convert your readers?
Here are three tips taken from
world of direct marketing:
>> Make a promise
First, your homepage should make it very clear what you do. As in
statement, “We sell printer cartridges”.
But also make a promise. As in, “You’ll never run out of printer cartridges again”.
The statement is about you. And it’s useful in letting people know they are in
‘right place’.
The promise is about them. And there is a real benefit stated there. This may be copywriting 101, to lead with a benefit, but it’s surprising how many sites don’t follow this simple and proven principle.