2.Acknowledge rather than agree. It is possible to acknowledge that someone has a different point-of-view than you have without agreeing with their point-of-view. What happens, more often than not, is that more strongly someone disagrees with us, more adamant we becoming about convincing them we are right. Before situation gets out of control, ask yourself, “How important is it that they agree with me?” If answer comes down to a matter of personal pride – let it go. Acknowledge and respect other’s views, fact that you have a conflicting opinion and allow conversation to drift to another topic.

3.Express your emotions. Expressing empathy and being emotionally honest is one of things that will make you a true leader. Everyone you work with already knows you are human. When you share your strengths, weaknesses, triumphs and trials honestly with those around you, you make a more personal connection. Let us never forget, people follow those they like. While your primary concern at office may not be to make friends; opening yourself up to your team will help develop a sense of trust and loyalty towards you.

4.Stay in integrity with your values. Emotional control does not equate to silence. Just opposite. When a difficult subject needs to be addressed, you will be fully able to do so… with a level head. When truth needs to be told, you will be a person other’s look to. By showing others you are filled with integrity and you stand by your values will help to define your reputation. Respect always follow those whose “yes” means “yes” and whose “no” means “no”.

5.Tactfully handle negative. It seems, regardless size of organization you work for, that negative people will always be present. These are ones that continually complain, create confrontations and lack control of their emotions. If their contribution to your team does not outweigh damaging attitude, you may want to consider having them transferred to a position where they would be more suited. Be aware of these personality types. Also be prepared to handle challenges they will bring to you as you prepare to develop your new emotional steadiness.

Progressive leaders are emotionally stable leaders. They are ones others turn to during a crisis. They are ones that become beacon of true leadership. They are ones that make it to top!

Carole is President and Executive Coach of Progressive Leadership, offering executive coaching, organizational development consulting and leadership development training. Improve your business relationships, communication, team performance and bottom line starting now. Visit http://www.progressiveleadership.com for more info & subscribe to Carole’s FREE Ezine.