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Only a discussion about what’s going on can get us inside one another’s mind and heart. In
heat of
moment, such a discussion may have to be postponed, but for good relationships and learning, it does need to take place. The feelings need to be addressed, and
often-misinterpreted nonverbal displays untangled.
INTENTIONALITY
If you want to model good deeds for your child, and make a cake to bring to an ailing neighbor, be sure you address all parts of
action, e.g., make sure you’re teaching what you mean to be teaching. This is Intentionality, an EQ competency. If you perform
act begrudgingly, as some sort of onerous “duty,” throwing
ingredients together and complaining
whole time about how overworked you are, you will have defeated your deeper purpose. Unless you mean to teach that life is about detrimental self-sacrifice and suffering.
If on
other hand, you happily make
cake and dance out
door to deliver it, your child may miss
point that sometimes helping others may require some inconvenience on one’s own part.
Many things we do contain ambiguity,
hardest thing for kids to figure out. ‘Does Mom like what she’s doing, or doesn’t she?’ Emotions are complex and so are our motives. We need instruction in their management. I recall telling my niece, “No I don’t like to clean toilets. However, I like
feeling I get when
house is clean.”
OUTCOMES
In
workplace, if you cheerfully take on extra assignments, you put yourself at-risk for being taken advantage of. If you’re putting forth extra effort, you don’t need to wear a hair-shirt about it, but if you don’t point out what you’re doing, it can and will be used against you. Typical boss mentality dictates “Sheila never complains, so she’s OK. Fred complains all
time. Therefore I’ll give Fred a raise.”
EMOTIONAL EXPRESSION
One of
EQ competencies is emotional expression. However, EQ isn’t only about emotions, it’s about
interface between thinking and feeling. We always need to explain ourselves to others, our “self” including both actions and feelings. Therefore we use our intellect to explain our emotions. Good relationships require letting others know how you’re feeling right away, alerting them immediately if they’re off-course. It requires explaining “that look on your face.”
Martha was having trouble at work. She was told in her performance review that no one liked to work with her. In coaching, she discovered that when she was focused, she had a look on her face that was misinterpreted as anger. When she became aware of
effect she was having on others, she learned to modify her nonverbal behavior, i.e., to stop and smile when concentrating, and explain, so others would not be off-put.
OTHERS ARE WATCHING … AND MISINTERPRETING
Whatever you’re doing, know
effect you’re having on others. Check it out!
The above-mentioned piece ends with “How will you touch
life of someone today?” The adult task is to care, know, and check it out. Be sure you’re touching
lives of others today
way you mean to. It’s
emotionally intelligent way.
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©Susan Dunn, MA, Life & EQ Coach, http://www.susandunn.cc . She offers individual coaching, Internet courses and ebooks for your personal and professional development and helps people develop their emotional intelligence. She trains and certifies EQ coaches. Mailto:sdunn@susandunn.cc for FREE ezine and more information. Visit the best ebook library on the Internet, http://www.webstrategies.cc/ebooklibrary.html .