It was very interesting that both property managers contacted me only when they had been notified by my new property management company that their services were no longer required. In fact, both of them were very upset. They were upset? I'm one who was paying them, not other way around. They both wanted to know why I was changing and I certainly told them.

When new property manager did an inspection on one of properties, tenants were home. They told my new property manager that old company provided very poor service and they were very slow following up any problems they had. I told that to old company and manager replied "tenants always say that".

Anyhow point of this story is to spell out that because people don't say anything, doesn't mean they are happy with your services. Also as a business person you need to be on ball. Be pro-active, not re-active.

And to do all of this you need to learn how to get organised, manage your time and yourself as effectively as possible. These are not skills most people are born with. They need to be learned. When you work from home it is vital that you circulate in real world and grow your mind.

The Final Word There is plenty of business around, however most people spend heaps of time chasing it, take money and run off to next person. Yet it would be so much easier to look after what you already have. (And same applies to your personal life.)

Lorraine Pirihi is Australia's Personal Productivity Specialist and Leading Life Coach. Her business The Office Organiser specialises in showing small business owners and managers, how to get organised at work so they can have a life! Lorraine is also a dynamic speaker and has produced many products including "How to Survive and Thrive at Work!"

To subscribe to her free ezine visit www.office-organiser.com.au

How about manager who wears a cardigan, light grey suit and brown shoes. He also has a beard. Would you feel confident using his services? Does he appear to be 'with it'? Would you think his organisation is up with times?

And personal assistant with low cut top and tight fitting pants? Is she being perceived as a competent person and someone you'd take seriously? She may suit image of a trendy organisation and yet what opinions would you form if she worked with you?

We've all seen or know of people like this. Perhaps it's you and you don't even know it!

Image in Workplace It's a serious business. Image Consultants are being hired by organisations to teach their people how to present themselves in best possible way. How are you and your people perceived by your clients, prospects and suppliers?

Your personal image can be either positive or negative. It can accelerate your success or hinder it.

The Final Word Looking successful is just as important as being successful. Whether we like it or not, people judge us in a number of ways. To be credible we have to look like we know what we're talking about as well as having skills and abilities to deliver.

Lorraine Pirihi is Australia's Personal Productivity Specialist and Leading Life Coach. Her business The Office Organiser specialises in showing small business owners and managers, how to get organised at work so they can have a life! Lorraine is also a dynamic speaker and has produced many products including "How to Survive and Thrive at Work!"

To subscribe to her free ezine visit www.office-organiser.com.au