Why I Harass People I Like...And Why It Is Good For Business

Written by Alvin Apple

Continued from page 1

I learned that from a famous psychologist. If you did something he liked,repparttar psychologist would tell you what a smart person you are. If you did something he didn't like, he would simply sit quietly. After a while you only didrepparttar 124122 things he liked,repparttar 124123 things you got complimented for.

Ifrepparttar 124124 person does almost allrepparttar 124125 job right, but misses a few things, let him know about it nicely. Userepparttar 124126 Oreo cookie method. First tell him what he did right, then mentionrepparttar 124127 few things that need to be corrected, then leave by again telling him how he is doing a good job.

Step three. Group things together for people. Before my kids leave for school I say "Don't forget to make your bed, take your lunch with you, and mowrepparttar 124128 grass when you get home." Batch together a few changes or tasks when you see people that work for you. It works better than shooting isolated orders to them one at a time. It is easier for people to stay organized.

Step four. Finally, make your harassing fun. Nobody likes to do a job that is boring or, worse, makes them feel bad. Keep a smile on your face and a light tone in your voice. When something goes really wrong, change your tone so people understand this is more serious.

Try to keep those two tones separate so people don't get confused.

Work on beingrepparttar 124129 woman or man who keeps things fun while allrepparttar 124130 important details are getting taken care of. Atrepparttar 124131 end ofrepparttar 124132 day, that is what separatesrepparttar 124133 so-so managers from those who can turn out a fine product or service and keep loads of happy customers coming back.

Alvin Apple helps everyday people start businesses they will enjoy. Then he teaches them how to succeed. Read all his helpful strategies, including his latest article, "How your store can compete with the big boy chains." at http://AlvinApple.com. Reach Alvin at 801-328-9006 or mailto:alvin@drnunley.com.

Discover the 90/10 Secret: It will change your life

Written by Arlen Busenitz

Continued from page 1

Why did you have a bad day? ___ A) Didrepparttar coffee cause it? B) Did your daughter cause it? C) Didrepparttar 124121 Policeman cause it? D) Did you cause it?

The answer is d. You had no control over what happened withrepparttar 124122 coffee. How you reacted in those 5 seconds is what caused your bad day. Here is what could have and should have happened.

Coffee splashes over you. Your daughter is about to cry. You gently say "It's OK honey, you just need to be more careful next time". Grabbing a towel you rush upstairs. After grabbing a new shirt and your briefcase. You come back down in time look throughrepparttar 124123 window and see your child getting onrepparttar 124124 bus. She turns and waves. You and your spouse kiss before you both go to work. You arrive 5 minutes early and cheerfully greetrepparttar 124125 staff. Your boss comments on how good of day you are having.

Noticerepparttar 124126 difference. Two different scenarios. Both startedrepparttar 124127 same. Both ended different. Why? Because of how you REACTED. You really do not have any control over 10% of what happens. The other 90% is determined by your reaction. Here are some ways to applyrepparttar 124128 90/10 secret.

=> If someone says something negative about you, do not be sponge. Letrepparttar 124129 attack roll off like water on glass. You do have to letrepparttar 124130 negative comment affect you! React properly and it will not ruin your day. A wrong reaction could result in losing a friend, being fired, getting stressed out, etc.

=> How do you react if someone cuts you off in traffic? Do you loose your temper? Poundrepparttar 124131 steering wheel? (A friend of mine hadrepparttar 124132 steering wheel fall off!) Do you curse? Does your blood pressure skyrocket? Do you try and bump them? WHO CARES if you arrive ten seconds later at work? Why letrepparttar 124133 blue car ruin your drive. Rememberrepparttar 124134 90-10 principle, and do not worry about it!

=> You are told you lost your job. Why lose sleep or get irritated? It will work out. Use your "worrying" energy and time into finding another job.

=> The plane is late. It is going to mangle your schedule forrepparttar 124135 day. Why take out your frustration onrepparttar 124136 flight attendant? She has no control over what is going on. Use your time to study, get to knowrepparttar 124137 other passenger, etc. Why get stressed out? It will just make things worse.

You now knowrepparttar 124138 90-10 secret. Apply it and you will be amazed atrepparttar 124139 results.

** (C) 2001, Arlen Busenitz. Arlen is a free lance writer ** specializing in people skills and personal improvement. ** Discover the Secret to Making People Like You-- Free ** http://www.Magic-People-Skills.com?90:10 ** Mailto:Ab400@juno.com

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