Consultation should not be seen as a sign of weakness, a confident manager will take counsel from all quarters before making a decision. By issuing a survey and keeping initiative employer is able to tackle problems from a position of strength as opposed to waiting for problems to fester and then develop out of proportion.

Small problems left unresolved can lead to a situation where a minor problem might break camels back and workforce mood change from positive to negative over night.

It’s Quick and Easy

For majority of companies online surveys represent a proactive and low cost solution. They are quick to design and for many companies, where majority of personnel have desktop computers, they are quick to deploy direct to individual.

In situations where individuals do not have personal access to a computer there are still many options available to implement online survey solution such as giving access to a shared computer, operator input or, as a last resort, a hardcopy survey.

Job Satisfaction

There are many elements that go towards providing an employee with job satisfaction, from working environment, working methodology, working ethos, company ethics to having good and effective management. Job satisfaction brings benefits through improved motivation and productivity from a workforce that feels that they are treated as individuals and not a commodity item.

Inform and Educate

An online survey can also be used to educate and pass on to workforce important information, ‘message’ is consistently delivered and does not suffer from Chinese whisper phenomenon where a message can be distorted as it is handed down.

An online survey can explain a difficult situation and get valuable feedback from employees as to best solution. It is rare in this situation that workforce would appear negative and more likely that they will feel informed and empowered that might in itself turn a potentially negative problem into a positive challenge that unites workforce.

Exit Surveys

Exit surveys are an excellent way of ensuring that when personnel leave an organisation they are leaving for right reasons and not due to reasons that if appreciated earlier could have been addressed and resolved by management. Although identifying a problem may not prevent a person leaving it could solve an unappreciated issue that may, if left unchecked, result in other key personnel also leaving.

Analysing Results

Having consulted workforce with an online survey results are available for instant analysis. Common and specific problems can be easily identified and brought to attention of senior management who will then have opportunity to address issues that have been raised.

Summary

Used regularly online surveys represent a simple and productive method of taking pulse of an organisation and an easy way to establish a two way communication channel between employer and employee with results providing management with vital, accurate and significant information.

For a Sample Employee Satisfaction Survey

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1163

For a sample Employee Exit survey

http://www.surveygalaxy.com/surPublishes.asp?survey_id=1165

About The Gibson Company The Gibson Company is a full service corporate real estate services company, specializing in tenant representation and lease renegotiation. Tom Gibson, President of The Gibson Company, has over 35 years real estate experience and is actively involved in operations of company. The Company focuses on mid market companies in Orange County, CA by offering superior service quality and expert negotiation. For additional information on The Gibson Company, visit our web site at http://www.gibsoncompany.com.