The second way to detect their situation is to have customers talk about their favorite subject themselves. Encourage wholesale customers to talk about their shop/gallery, what they have been doing lately, etc. As for retail customers, get them to talk about other craft works they currently own and enjoy. Often they will talk about things that they feel very good about. Sometimes they will talk about things that they don't feel very good about, but they will do it as a way of saying they won't repeat that mistake.

Sales will be made when customers understand how merchandise you are selling fits into what they are doing, planning to do, or would like to do, so apply contrast/complementary - complementary/contrast theory to what they are contemplating buying.

Think about people to whom you send collaborative documents. Usually that group of people includes someone from your upline and probably even a client. Those are key players whose changes and suggestions must never be lost in collaboration process. The side effects may be severe.

The most important thing is that nobody knows everything, but everybody knows something. And, when making collaborative changes in a document nobody will catch every mistake or add a helpful insight, but everybody will catch some mistake or add a helpful insight. If players get left out, that important document, whatever purpose it may serve, glides further away from perfection. Just imagine CFO of a company being left out of an important financial presentation or document. What if one number is off?

Don’t Drop Ball

The last point is that organization is key to collaboration, and that despite our best efforts there are times when we forget something; we drop ball. In document collaboration, you’ve got to hold on to ball, because it may roll out of sight if you drop it. That means that you might have to start from scratch, lose vital information, get in trouble with boss, and get in trouble with client.

Automatic notification, which tracks any work or changes on a MS document, acts a sticky note that will post itself immediately when a new draft of a document arrives in MS email or other applications. Now-a-days, you can even receive notification immediately upon arrival of document.

The trick is to avoid any guess work, to maintain detailed records, and to keep everyone in loop. Collaboration will take place on every level business and most often cross managerial and company borders. Clients will be involved. Bosses will will be involved.

Remember these three keys of collaboration. Document collaboration in your company needs to be compatible with your software, it needs to keep everyone informed, and it needs to help keep business organized.