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Look for these things in
interview. Ask questions and set up behavioral situations that test this. Intentionally interrupt
candidate, or arrange a disruption and observe what happens.
Ask yourself “Do I like this candidate?” and “Would I want to work with her?” Use your intuition, your gut feeling … an EQ competency.
7.GIVE THEM AN EQ ASSESSMENT.
Emotional Intelligence (EQ) means how they handle themselves and other people in social and emotional areas. The best qualified person on paper may be a failure in real time because they can’t get along, are abrasive, scattered, emotionally out-of-control, or lacking in empathy, flexibility, or common sense.
The higher up
person goes,
more important such EQ competencies as Conflict Resolution, Integrated Self, Intentionality and Resilience.
EQ assessments give you valuable information about a candidate. Studies have shown that people with low EQ burn out quickly. 8.LOOK AT SPECIFIC EQ COMPETENCIES.
An EQ assessment will give you an overall score, and also ranking on
separate competencies.
It’s been found, for instance, that
best predictor for good salespeople is Optimism, and EQ competency.
The US Air Force found their most successful recruiters scored high in Assertiveness, Empathy, Happiness and Emotional Self Awareness. They put this knowledge to use to increase their success rate by 300% and save $3 million annually.
9.ARE THEY RESILIENT?
An article in
Wall Street Journal names Resilience (an EQ competency)
most important factor in stress management. It amounts to being change-proficient.
10.WHAT HAVE THEY LEARNED?
Lifetime learning correlates with resilience (Siebert, Ph.D.). The ability, willingness, cognitive ability and flexibility to keep on learning is one of
most important things to look for in
Information Age. “The illiterate of
21st century will not be those who cannot read and write,” said Alvin Toffler, “but those who cannot learn, unlearn and relearn.”
In sum, hiring in today’s workplace requires more than a look at credentials, experience, training and academic degrees, and
onus is on you,
hirer. People don’t always know themselves, and they can’t know everything about your company culture. They apply for jobs for
money or with lack of self-knowledge, not because they’d be good at it, or enjoy it, or be able to tolerate its stress, or work in
particular culture of your office, i.e., they apply for jobs for which they aren’t well suited.
Work Emotional Intelligence into
hiring process, and pay attention to innate talents and personality. Work with an EQ coach for best results. It will pay great dividends in
end.

©Susan Dunn, MA Psychology, Emotional Intelligence Coach, http://www.susandunn.cc . Coaching, business consulting, Internet courses, teleclasses and ebooks on emotional intelligence. The EQ Foundation Course©; http://www.susandunn.cc/courses.htm . Ebooks, http://www.webstrategies.cc/ebooklibrary.html . Mailto:sdunn@susandunn.cc for FREE ezine (request EQ-Work).