When Gifts Say More

Written by Robert F. Abbott

Continued from page 1

What we've discussed so far assumes that a gift is an object or service that one purchases or makes and gives to another. But, in an organizational context, a gift might be mentorship, an unexpected promotion, or acceptance of another person's opinion.

Consider meetings where opinions fall into two clear camps. And, out ofrepparttar blue, someone who previously opposed your position or stayed neutral now moves to support you. That person smiles at you, and says, "I think you've put your finger onrepparttar 141583 real issue here." Seems like a gift, doesn't it?

Or consider this one, "Jane, you've worked a lot of hours lately to make this presentation a big success. We appreciate what you've done, and want you to takerepparttar 141584 rest ofrepparttar 141585 week off. Don't worry about your to-do list; we'll take care of everything." Another type of gift.

Inrepparttar 141586 mass media, reporters and editors normally cannot accept gifts, or gifts beyond a threshhold value. It's a way of avoiding relationship obligations that might influence their coverage of events, people, and organizations. In this case we seerepparttar 141587 rejection of gifts as a way of avoiding relationships.

In summary, look at exchanges of gifts as potentially more than just an exchange between individuals; think of them as a strategic tools for developing and managing business relationships. That makes giving a strategic form of communication.

Robert F. Abbott writes and publishes Abbott's Communication Letter. Learn how you can use communication to help achieve your goals, by reading articles or subscribing to this ad-supported newsletter. An excellent resource for leaders and managers, at: http://www.communication-newsletter.com

Middle-Aged Managers, the Forgotten Digital Divide

Written by Mary Carroll

Continued from page 1

Unfortunately he couldn’t keep up withrepparttar technological changes that computers had made inrepparttar 141582 printing industry either, or how design software meshed with those changes. He would give long lectures on antiquated printing techniques without understanding that his concerns about old-fashioned methods could be alleviated with a push of a menu button.

One dayrepparttar 141583 company was sold, and whenrepparttar 141584 new management came in guess what happened? He was forced into early retirement because he lackedrepparttar 141585 computer skills andrepparttar 141586 technical knowledge of his industry. Although he had over 25 years withrepparttar 141587 company, his skill set was inadequate for someone in his position.

Today, middle-aged managers who have never had to use computer technology before are being required to learn by their employers. Luckily, today there are many resources available specifically to help mature executives learnrepparttar 141588 computer skills they need to remain productive inrepparttar 141589 workplace until their retirement.

There are countless Internet resources including “help” forums and computer software learning sites. Continuing education programs at local colleges and universities offer everything from how to use an operating system to advanced spreadsheets and presentations. For those who want to learn at their own pace, inrepparttar 141590 privacy of their own homes, there are companies that offer self-paced software learning tutorials ranging from learning computers, sending email, usingrepparttar 141591 internet and learning business software programs.

As it’s impossible to have a successful career without embracing computers and technology today,repparttar 141592 most important thing is to get started. Many successful people, when they come into contact with a new technology forrepparttar 141593 first time, consider themselves too stupid to deal with it and fear failure. Don’t become discouraged; there is nothing to fear . . . your computer won’t self-destruct if you make a mistake, and soon you’ll become a computer geek likerepparttar 141594 rest of us.

Copyright 2005, Video Professor Inc. All Rights Reserved.

Mary Carroll is a customer advocate for Video Professor, the leader in self-paced software learning tutorials, helping our customers to better understand Video Professor and how our tutorials can provide tools to learn various software programs to your desired level.

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