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Are there any folks out there who just have a middle level interest, run a small business online and don't sound like they are spelling everything when discussing business applications? CRM, ROI, ERP, J2EE , XML and even SOAP are on
tongues of corporate suits. Are
rest of us lost and wandering aimlessly through InternetWorld, sponsored by AOL and wondering what those letters are for?
Is
internet made up of either web services of interest only to corporate CTO's OR pointless chatter from little prepubescent girls to their best friend via AOL Instant Messenger?
The mainstream is missing here. That is clearly part of
odd atmosphere at web conferences as vendors hawk their wares from fancy show booths . . . and to whom? To
enterprise, stupid! (Someone should tell AOL that there were no prepubescent girls attending this show.)
Soon even those using AOL will be able to accomplish all this stuff without their browser telling them, "You've got mail!" Maybe they'll want a colorful graphic to click on, but AOL users may not have to be told, "Here's your latest bank statement!" or "You've got to pay your insurance premium!" or "It's time for Spot to get his rabies shots!"
AOL users understand that
world is available online, even if that knowledge comes through their sign-on screen and clicking on
little blue "Yes" button rather than simply visiting those web sites themselves to take care of business or look up things directly. I think it may be
immediacy that works best for AOL, that you know you have an email because AOL 7.0 tells you that you do. The immediacy of AOL instant messenger (dubbed AIM) is what makes that service so compelling for their users.
To AOL users that may take offense at my comments, I must first ask them if they know that most of
rest of
world uses a local cable company or independent service provider to access
web through something called a browser (software) and not through
"New! AOL version 7.0" junkmail CD they receive weekly in their mailbox.
Oh, and they'll never make a movie around XML or EDI, even if they could get Meg Ryan to star in it. Maybe if they could make
movie seats CRM compliant. Naaahhh. "You've got user analytics data!" Wouldn't work.

Mike Valentine operates WebSite101 for Online Entrepreneurs and moderates the I-Privacy discussion list where he insists that "Protecting Privacy is Good For Business" http://adventive.com/lists/iprivacy/summary.html Subscribe: mailto:i-privacy-join-request@list.adventive.com