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Spam messages often have forged or invalid email headers. This means it is difficult (if not virtually impossible) to trace
source of
email based upon
header information within
email message. Since
sender of
message cannot be identified
message is unethical. In this case, even a single email message would count as spam.
Ethical mailings include a method for opting out which actually works.
If you run a newsletter or do any kind of mass mailing, you must include at least one method of removal in
email message itself. This removal method (and more than one is preferable) MUST WORK. Some things which I often see in opt-out schemes which ARE NOT VALID include
following:
- Any email message which states that
reader must go to a web site, log in and then modify his email preferences is UNETHICAL. This requires too much information from
user and forces him to do too much work.
- If
email message includes an unsubscribe link (or other means) which does not work, then it is UNETHICAL.
- Messages which validly allow for opt-out but then say "you will be removed in a week" or some other long period of time are UNETHICAL. These are computers people, and there is no reason to include these long delays. Remove
person immediately.
Ethical mass mailings are double-opt-in. This means after a person signs up for
mailing list, he receives a confirmation message. He must either reply to this message or click a link to activate
mailings to him. Any other form of opt-in is UNETHICAL as it allows people to be subscribed by others or by accident.
Ethical mailings do not include webbugs, set cookies or perform any kind of involuntary tracking.
Email messages are often opened up by
recipient before he knows anything about
message. This means if you are doing any kind of tracking,
person has no way to stop it, short of blocking
receipt of
message entirely. This lack of a choice on
part of
recipient makes this kind of tracking UNETHICAL. The only time this would be ethical is if it was clearly stated when
user signed up for
mailing. In that instance, this behavior is known and this makes it ethical. Note that while
web site privacy policy should state this fact, it must also be stated clearly on
page where
person actually signs up for
mailing.
Ethical mailers do not use email harvesters. Using special robots to gather email addresses from web sites is UNETHICAL. These email addresses are generally included on web sites to allow individuals to communicate with individuals. Rarely is
intention to join a mass mailing list distributed on CD. ALL USES OF EMAIL HARVESTING IS UNETHICAL.
Ethical mailers do not take advantage of open relays or use other "spammer tricks". If you are legitimate, then there is no need to attempt to hide your whereabouts or cover your tracks. Using a relay without permission or sending millions of emails through an unprotected formmail script is simply bad manners.
Get
idea? Spamming is NOT sending someone one or more email messages without their express permission. Spamming is simply ignoring
rights of others (your audience, system administrators and even
users of
internet as a whole). That's all it is.
