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Large businesses will probably be looking for an ecommerce solution and they have
budget to afford a team of designers. You would need to target them with this in mind.
Schools on
other hand, do not need ecommerce. They are looking for a way to inform
community about what is happening at their school. They might also want to incorporate a webmail system for
students and faculty. Overall, large businesses will need a more professional approach than schools.
The point is, each market deserves special attention. You can't compromise between your markets. Instead you must target each market individually.
What Does My Market Need?
Let's say we decided on small businesses as one of our key markets. How do we know what they need?
You can start with some common sense. Small businesses are going to be price conscious, but expect quality. You will most likely be dealing with
owner or someone close to
owner. You basically just want to think about who your customer really is.
An optional next step is to actually ask. Find some people who represent your target market and just ask them what is important to them.
Just imagine a visitor arriving at your web site and instantly knowing that you can help him. If you have correctly targeted
right markets, your visitors will feel like you are in tune with their needs.

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