There was a tie for first place between "caring" and "funny." Actually, I collected, "humorous," "funny," "very funny" and "funny as hell!"

This gave me great peace of mind knowing that if some day I decide to abandon entrepreneurship, I can always join circus! ;-)

This exercise was wonderful in that it demonstrated I am on track with my purpose.

My goal is to move others to where they want to be by providing support and inspiring action while keeping it fun. And through feedback received, I know I am on course.

This was a great (and very important) exercise. How many businesses have failed because owners have failed to solicit feedback?

Often times, people will not tell you where you are falling short. And if they do, are you listening to them?

Instead of sharing their thoughts, some may let friendship fade, find a new supplier, or even though they continue to associate with you, not recommend you to anyone else although they have ample opportunity.

It is very important to ask for feedback so you can measure your position.

If you want to portray a certain image, ask for others' opinions. This will help you know if you're accomplishing what you set out to or to degree that you could be.

You must let those you ask know that absolute honesty is desired and that you respect their input and candor.

You should also be willing to accept what is presented. If you don't like some responses or if you disagree with them, look at math.

If several people have indicated, "uninterested," take this seriously. Do not allow your judgment to step in and decide that they are wrong.

Think about what role you play in creating this feeling for them, and then decide what you will do about it.

If this response has been generated by several of those questioned, how many others may not have felt comfortable enough to offer you same feedback even though they share it?

How do you think you portray yourself to others?

How are you really portraying yourself?

Measure and remain open to results.

If you want to achieve success, you need strong, healthy relationships and you play a pivotal role in creating and maintaining them.

As a Life Strategy/Small Business Coach, Laurie works with small and home-based business owners who face the distinct challenges presented to small business. She is the author of numerous articles and a bi-weekly newsletter, "The Heart of Living."

To subscribe to her free newsletter and learn more about coaching, visit www.wheretheheartis-lifecoaching.com

He asked about my server and I told him he hadn't been to my table yet. Without any hesitation he asked if I would like same glass of wine I enjoyed night before. I was impressed and I said yes.

The hostess had her arms wrapped around podium - what a sight. I managed to get her attention and asked to be moved to Abdul's section. She gave me her best impression of a positive nod.

Abdul grabbed menu and escorted me across restaurant to another table with enough light for me to finish my book. While entrée was different, service again, was excellent.

Service can be awesome or dreadful - and it's usually people who make difference.

The elements of good service are not instinctive and are usually result of extensive training. Unfortunately, servers don't get to judge service - that's strictly up to customers.

The reward for good service is more business. The reward for superior service is even more business. It should also be noted that "Profitability is applause of a happy customer." I gave gave Abdul a big tip.

In conclusion and generally speaking . . .

People who walk fast make more money than people who don't.

People who are enthusiastic, energetic, and show a little passion for their work also make more money than people who don't.

People who go out of their way to help and serve their customers are always more appreciated and valued.

One of keys to successful selling is to help your customers get what they want.

Obviously, Abdul has that figured out.