What Cross-cultural Training Can Do for YouWritten by Brenda Townsend Hall
Continued from page 1 can only do this in an atmosphere of mutual respect, understanding and trust. Cross-cultural training helps you understand underlying cultural values that drive behaviour—you first understand your own cultural background and then other people’s.

Brenda Townsend Hall is a writer and trainer in the field of cross-cultural awareness and business communications. She is an associate member of ITAP Internationa (www.itapintl.com).
| | 5 Tips for Maximizing Your Wireless Phone SavingsWritten by Karen Thatcher
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4. If you are paying for long distance and roaming charges on your wireless services, call your provider today. Most carriers offer plans with nationwide calling with NO long distance or roaming charges applied. 5. Keep in mind that wireless equipment is specific to each provider. Phones are programmed to be used with one carrier only. With this in mind, be sure that you include new handset costs as an expense item when reviewing rates and plans from alternate providers.

Karen Thatcher is President and CEO of TelCon Associates, a a 32 yr old telecom cost-reduction and management firm. For free and helpful tools to help reduce your telecom expenses, visit www.telconassociates.com
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