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Set aside your desire to "Win." Winning an argument is not
same as succeeding in conflict resolution where, together with your roommates, you will all win over
conflict situation.
Each roommate should be able to talk freely about how he/she feels. Make sure that each person's ideas and feelings are clear to everyone involved. Be willing to share your feelings honestly and don't expect others to know how you feel without being told.
Assume each other's perspective. Ask your roommate to reverse positions, i.e., to stand in your shoes while you stand in theirs. This can sometimes be
most effective way of getting your point across and, contrariwise, understanding where your roommate is coming from.
Avoid blaming each other. Assessing blame often has
effect of making
other party defensive and anxious to find fault with you, widening instead of narrowing
conflict.
Talk about actions which can be changed rather than personalities. "You leave your books on
dining room table," can lead to a change of habit; while, "You're a lazy slob," will only lead to defensiveness and hostility. Personal attacks destroy communication of productive ideas.
Don't team up with one roommate against another. This creates defensiveness in
third roommate. You are all working together for a solution.
Don't psycho-analyze your roommate. Avoid a statement such as "Maybe you don't realize this about yourself, but...." Most people don't like
feeling of being analyzed. Instead, take responsibility for your own feelings. A better approach might be, "What you're doing makes me feel...." If your roommates begin fighting unfairly, take responsibility for getting things back on
right track. You don't have to let a confrontation go from bad to worse. Help set and maintain
positive tone of
discussion by your example.
Don't put your roommates on
spot by insisting on an immediate response to your demands. If possible, give each other time (at least overnight) to think over a specific demand or suggested cause of action.

dan the roommate man
www.roommateexpress.com