Continued from page 1
4.Ask for references, testimonials, or details of evaluations, ie evidence of quality assurance of
consultants’ work.
5.You can also ask how
consultant gets most of its work. Word of mouth is a good sign.
6.Ask for
CVs of
consultants who will be working in your organisation if you decide to sign up this consultancy.
7.Is
consultant qualified to undertake
work? This could be an academic qualification, accreditation as an inspector or training provider in one or more schemes, or qualification by experience.
8.Has
consultant been on relevant training in
last year?
9.Ensure that
consultancy agrees not to subcontract
work without prior discussion with you,
client.
10.If you are considering
consultant for staff training, ask if you can attend one of their training sessions in another school.
11.Ask for other evidence that will help you decide if
consultancy is
best for this particular work in your school, such as a client list (but note point about confidentiality above), examples of video work, published work or a website.
Using a consultant
Once you’ve decided on a particular consultant, have an agreement drawn up that ensures, for example, that you will be kept informed of progress. For example, it may not be unreasonable to ask for a summary every 2 weeks, if you are an LEA and
consultant is working in your schools.
Once you’ve hired a consultant, make sure you get
best value for money. This means some or even all of
following, depending on
particular circumstances:
Have a clear set of aims and objectives that you are both agreed upon. This may be developed in discussion with
consultant before signing on
dotted line, but there must be a clear set of expectations by
time
consultant starts work.
Make sure that
consultant has
tools needed to do
job effectively. This could mean access to
computer network, desk space, essential contact information and so on.
Ensure that you have all
contact information you need too: phone and fax numbers, a mobile phone number too, perhaps, with
facility for leaving messages, and an email address.
Put in place whatever is needed to enable
consultant to “hit
ground running”. If, for example, you spend
first morning discussing what
consultant should do, you’re throwing money down
drain: all that should have been agreed beforehand – unless, of course, there is a need for a sudden change in plan, although even in those situations there should have been a contingency plan (a “Plan B”) in place.
Don’t keep asking
consultant to do more and more in an unplanned kind of way. If more work is needed, discuss whether it could feasibly be done well in
agreed time, or whether more days need to be allocated for it.
Conclusion
With proper groundwork when choosing a consultant, and sound planning, hiring a consultant to help you with your ICT work can be an excellent means of achieving
aims of your organisation.
http://www.ictineducation.org

Based in the UK, Terry Freedman has nearly thirty years’ experience in education. Specialising in information and communication technology (ICT), he has taught in inner city schools, been Head of Department, worked at the Qualification and Curriculum Authority (a non-departmental government body) and held a 3rd tier officer post -- Head of E-Education -- in a London local education authority (LEA).