Use PR to Change Your Customers

Written by Rusty Cawley


Continued from page 1

 Whenrepparttar hairnet industry found itself threatened byrepparttar 121033 shorter hairstyles ofrepparttar 121034 1920s, Bernays convinced health officials to require restaurant employees to wear hairnets. He also urged fashion setters and famous artists to write newspaper articles that proclaimedrepparttar 121035 beauty of long, flowing hairstyles.

 When Proctor & Gamble found that it couldn’t get children to use Ivory Soap, Bernays organized national soap-carving contests for kids.

 Whenrepparttar 121036 bacon industry found itself being shut out ofrepparttar 121037 urban American breakfast duringrepparttar 121038 Roaring Twenties, Bernays found doctors to proclaim that a “hearty breakfast” of bacon and eggs is more healthful than a light breakfast of coffee, fruit and toast.

The key, Bernays said, is to get a credible champion to say what you need to have said or to do what you need to have done in order to alterrepparttar 121039 public’s opinion. Bernays would build an event around this champion’s words or actions, thus attracting media attention.

In this way, he would changerepparttar 121040 opinions and behaviors of consumers, and thus growrepparttar 121041 overall market for his clients.

Bernays knew what many CEOs forget: It is always better to own a small share of a growing market than a large share of a shrinking market.

The Bernays Formula for employingrepparttar 121042 news media to change public behavior is simple, but effective: 1.) Use PR to generate an event. 2.) Userepparttar 121043 event to generate news. 3.) Userepparttar 121044 news to change opinion or behavior.

Of course, today’s news media are far more skeptical than they were in Bernays’ day. But they are just as easily manipulated byrepparttar 121045 PR Rainmaker who hasrepparttar 121046 creativity andrepparttar 121047 moxie to put Bernays’ ideas to work.

Don’t believe it?

Studyrepparttar 121048 media machinations ofrepparttar 121049 Clinton White House.

Observerepparttar 121050 techniques of activist groups opposing everything from old-growth forestry to global trade.

Dissectrepparttar 121051 news in national media and look forrepparttar 121052 front groups,repparttar 121053 third-party experts andrepparttar 121054 public events that are used to mold public opinion.

You can apply these same techniques today to grow your business.

The PR Rainmaker knows what Bernays knew: If you want to attract more customers or clients, focus on changing their opinions and behaviors, not on changing your product or service.

Or, as Napoleon told his generals, “Circumstance? I make circumstance.”

Copyright 2003 by W.O. Cawley Jr.

Rusty Cawley is a 20-year veteran journalist who now coaches executives, entrepreneurs and professionals on using the news media to attract customers and to advance ideas. For your free copy of the hot new ebook “PR Rainmaker,” please visit www.prrainmaker.com right now.


To Make News, Solve a Reporter’s Six Basic Problems

Written by Rusty Cawley


Continued from page 1

Then there arerepparttar many, many minor angles, such asrepparttar 121032 interpretive piece orrepparttar 121033 consumer investigation. Don’t worry about these. Just learn to recognize a hard news story from a feature story.

4. Identifyingrepparttar 121034 Peg – A news story is different from an entry in an encyclopaedia. Both contain facts. Butrepparttar 121035 news requires a reason forrepparttar 121036 facts to be told.

That reason isrepparttar 121037 peg.

Don’t confuserepparttar 121038 peg withrepparttar 121039 angle. The angle isrepparttar 121040 reporter’s approach torepparttar 121041 story. The peg isrepparttar 121042 reporter’s excuse for tellingrepparttar 121043 story.

For example, virtually any encyclopaedia contains an entry about tobacco. Butrepparttar 121044 reporter can’t pick up this entry and report it as news. The facts are there, but notrepparttar 121045 peg.

However, if this morning a star athlete announces he has developed a cancer from using chewing tobacco, suddenlyrepparttar 121046 reporter has a peg – a reason – to write about tobacco.

Every news story, no matterrepparttar 121047 angle, must have a peg. Without it, there is no reason to writerepparttar 121048 story.

5. Makingrepparttar 121049 Deadline – Every journalist is racing against time. The TV news reporter is fighting a 3 p.m. deadline forrepparttar 121050 6 p.m. broadcast. The magazine reporter must meet a deadline three months from now. The Web reporter faces a new deadline every few minutes.

The deadline is just that: The last possible moment whenrepparttar 121051 reporter is allowed to file a story for print, broadcast or transmission.

Reporters who miss their deadlines lose their jobs.

6. Satisfyingrepparttar 121052 Boss – Every story must interest at least two people before it sees light. Those people arerepparttar 121053 reporter and his editor.

If either one rejectsrepparttar 121054 story, it is dead.

The Boss also setsrepparttar 121055 criteria forrepparttar 121056 reporters: What they can cover, what they can pursue, how they can write their stories, what angles they can take, which pegs are acceptable and whenrepparttar 121057 deadline is due.

Make no mistake. You may never see The Boss. Butrepparttar 121058 world of journalism is ruled byrepparttar 121059 editor, notrepparttar 121060 reporter.

These arerepparttar 121061 problems that face every reporter: Story, facts, angle, peg, deadline and editors.

The PR Rainmaker knows: If you can help reporters solve their problems, you can become their best friend. And therein lies great opportunity.

Copyright 2003 by W.O. Cawley Jr.

Rusty Cawley is a 20-year veteran journalist who now coaches executives, entrepreneurs and professionals on using the news media to attract customers and to advance ideas. For your free copy of the hot new ebook “PR Rainmaker,” please visit www.prrainmaker.com right now.


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