Ultra CEMS – Emerging as a Market Leader

Written by John Dean

Continued from page 1

A third SMT line (capable of 0201 placement) complete with seven zone reflow oven for lead free pcb assembly, a top ofrepparttar range flying probe test capability and a robotic conformal coating station have all been added torepparttar 149496 portfolio of capabilities already on offer at Weymouth. Additionally, a further 3,500 sq.ft of floor space has been opened with plans to add more in 2006.

Dean adds “We are one ofrepparttar 149497 first EMS providers inrepparttar 149498 UK to develop a fully debugged, lead-free PCB assembly line. One of our customers required a very high melting point solder to be used (in excess of 225°C) onrepparttar 149499 assembly process of their products as a result ofrepparttar 149500 extreme operating temperaturesrepparttar 149501 finished product experienced ‘in situ’. As a result, we developed our lead free capability and have been running our lead free line since July 2004 and now have over 30 products running down it”. This has put us in an excellent position to deliver RoHS compliant solutions for our customers. “Our main strengths are not our processes and capital investment though, but our people, andrepparttar 149502 high level of personalised service they provide for each customer. We can help our customers by providing low-cost manufacture and test design advice at their design reviews, and we nurse their boards throughrepparttar 149503 often troublesome prototyping phase.”

Ultra CEMS is now recognised as one ofrepparttar 149504 UK’s premier low to medium volume full turn-key contract electronics manufacturers. The company has aspirations to berepparttar 149505 UK market leader for high reliability business.

For further information contact:-

John Dean Customer Support Manager Web-Site: www.ultra-cems.com E-mail: cems@ultra.co.uk

John Dean Customer Support Manager Web-Site: www.ultra-cems.com E-mail: cems@ultra.co.uk

The face of the Call Center business is changing!

Written by Richard Logan

Continued from page 1

Companies without call centers, though, will be at a distinct disadvantage if their competitors have them. Database call center technology is made for dealing with a customer’s base on a large scale or even a SMALL SCALE USING call center TECHNOLOGY utilizingrepparttar latest technology from. The future ofrepparttar 149429 call center is rather like its past-it will continue to berepparttar 149430 focal point for corporate efforts to handle customer contact. It will also incrementally add technology to handle different kinds of contacts, like emails and web interactions. CCSC has already seen and recognized these transitions inrepparttar 149431 use of a powerful database/CRM call center technology inrepparttar 149432 marketplace. For more information please call Richard Logan @ 1-405-216-8741 or e-mail ccscrl@cox.net and http:/www.contact-center-software-consults.com

Richard Logan has been in the call center industry for over 17 years as a salesman. Now he works for CCSC to help call center save ROI and receive what they pay for and know bottom line pricing and what technology firms sell other company's products and put their name. on the product.

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