If you were able to face things in your organization without flinching or avoiding, if you were able to make tough decisions and knew you were at least 51% correct in those decisions, if you were able to get others to get work done and enforce compliance to your orders, you would find you would become significantly more successful and you would sleep better at night.

What do I mean by that? Let’s say you are looking at trying to solve a problem and you work out solution. But solution, however simple, is difficult to face. Perhaps it requires determination of a staff member. Perhaps it requires changing how you have always done things. Perhaps it has possibility of upsetting someone. So you choose to do something else. Something less right, or something more wrong. And when it doesn’t turn out exactly way you want it to, you look at this and although you might feel frustrated, you apathetically write it off as experience.

But if you have ability to face it, if you have ability to tell that staff member something that you know might initially upset him/her and in end gain agreement of staff member that it is right thing to do, you find that stress associated with not facing something, is significantly higher than just facing it.

Have you ever lain awake at night trying to figure out how you were going to handle a particular staff situation?

Perhaps you have someone who is basically causing trouble whenever you are out of office for a day or two. You find you are always calling in to check on this staff member to see if he or she is causing any difficulties or problems for others in your absence. You think about this person all of time. Basically you know you should fire this staff member, but you lack courage to do it. Your group is looking to you to handle it. You lie in bed at night and think it through and what you dream up is something way more difficult to handle than just walking in and telling Joe that he needs to knock it off or he is gone.

You should be a leader – just implement what you know needs to be done and ensure that it gets done. That should be you. You know what to do. You know how to handle things. Your staff is counting on you. Can you do it without losing sleep? Maybe not at first, but when you do and see how easy it actually is you’ll “sleep like a baby”!

The truth is, if we all stand together on an issue, human beings have been known to move mountains. Why don’t we speak out and get these companies who spend so many millions of dollars on commercials telling us how friendly and helpful they are to be accountable for their actions? They could take some of those same millions and put them into employing more human beings to act as communicators, as well as informed positions that solve problems quickly and easily. More jobs for community in general, and a more enjoyable life for all coming in contact with companies in question: this is a win/win situation people! Happier customers who are being respected as equals means people will tell each other of quality of business; of course this equates to more customers, which means more profit for all.

The time has come to ‘rehumanise’ (cool word!) our social and business systems. Communication is always spouted as being key to a positive relationship between family, friends, and lovers. We now need to adopt this model for how organizations and institutions relate to wider community that actually created them with their investment, employment, and customer base. We all need to realize that we are all worthy and deserved of happy lives, lived via a construct of social systems that focuses on real human satisfaction.