If all seems well with printer it's time to check wire that connects printer to computer. You may be using a parallel or a USB connection. Make sure cable is connected properly. Turn equipment off and remove and re-insert connection on both printer and computer to ensure a solid connection. If you are at work and your printer is connected to what appears to be a telephone wire then it's time to call your resident network expert.

If printer works but only prints garbage then that is a good indication of a printer driver problem. The printer driver is a software program that translates computer instructions into something that printer can recognize. Try re-booting computer and turning printer off and on before messing with driver. Sometimes that's all it takes. If after doing that you still have problem it's time to replace printer driver. Your printers manufacturer has a web site where you can download another printer driver. They are free to download and usually are updated as well. Follow instructions given by manufacturer to replace your driver.

If you have a scanner it may be interfering with your printer. Try reinstalling software for both BUT install printer driver first, then scanner driver.

If nothing I've said results in a solution then it may be time to call printer manufacturer. Make sure that you are near printer when you call and have all your warranty information available.

Step 4. Resealing.

After cartridges are filled with ink, certain ones must be resealed. Clever techniques are used here so you can't tell that is was refilled. I can show you but then I'd have to..... well you get picture.

Step 5. Testing.

This stage requires several tests and refillers will not always take them in same order so I'll just tell you ones I know about. Print tests are done by either using a regular inkjet printer designed to use that cartridge. A test pattern of some sort will gauge quality of printout. Other refillers use a fancy machine that prints out a test strip that checks to make sure all nozzles are firing properly.

Some remanufactures use equipment that test for altitude pressure. If pressure in a cartridge gets too high during shipment cartridge will leak.

Step 6. Packaging.

The cartridges are physically inspected once more. The print heads are professionally taped using a machine that applies tape to heads with exact pressure necessary. This is not guess work. Print head sealing tape applied wrong way may damage cartridge.

The cartridges are then sealed in bags, some remanufactures vacuum seal bags, others do not. Actually I have not seen any difference in performance using either method.

Lastly they are put in pretty boxes and stored in an upright position with print heads pointing down. This is important because if cartridges are laid on their sides it's possible that they can loose their prime. This is why so many inkjet cartridges with print heads don't work when they are shipped through mail.