Top Ten Ways to Improve Your Communication SkillsWritten by Dr. Dorene Lehavi
Continued from page 1 7) Listen to yourself. Find quiet moments and pay attention to what you are hearing from yourself. Does your body tighten up about certain issues. Body language is not something to read only in other people. 8) Say it honestly, but with consideration for listener's feelings. Be polite, respectful and sincere. 9) Understand and acknowledge that most things are not black or white, but somewhere in a gray area. Get comfortable with gray. 10) Have integrity and build trust. Don't say what you don't mean. Don't promise what you won't or can't fulfill. Follow through with any committments you make. Good listening skills take practice. Specific coaching may be necessary if you find you have communication issues with your boss, colleagues, subordinates, partners or personal relationships.

Dorene Lehavi, Ph.D. is principal of Next Level Business and Professional Coaching. She coaches Professionals and Business Partners and teaches teleclasses on techniques to break through barriers to the next level. Dr. Lehavi offers a complimentary coaching session so you can experience how coaching can work for you. Visit http://www.CoachingforYourNextLevel.com
| | The 10 Realities of ChangeWritten by Valarie A. Washington
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There are 10 things that you should know about change. - Change will come.
- Change is necessary.
- Change is predictable.
- The sooner change is predicted
slower change appears. - Change always provides opportunities.
- Change doesn't define goals, it expands options.
- Those who are ready will survive.
- Those who anticipate will thrive.
- Those who resist will lag behind.
- What is now old will be new again.
Change is inevitable. There is not one among us who is immune. It is non-discriminating and can be relentless. We don't chose how much or how often we are subjected to shifts; however we DO chose how we are going to respond. Being prepared means keeping pace. A focus on clearly identified goals provides a sense of continuity so that it doesn't feel like starting over every time you are confronted with some "sudden" change in direction.

CEO of Think 6 Results, Ms. Washington is a knowledge broker with 13 years of experience managing and driving corporate, professional, and personal change. She has worked with organizations in more than 7 industries, produced more than 50 custom courses, coached managers and executives and trained more than 10,000 employees nationally and internationally.
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